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Skills

  • Customer-focused
  • MS Office
  • Budgets
  • Product stocking
  • Table setting
  • Managing changing priorities
  • Frying
  • Bill computation
  • Cake decorating skills
  • Bending, stooping and turning

Work Experiences

  • Worked efficiently to keep the dining room and work areas clean by busing and resetting 7 tables per shift.
  • Kept my prices competitive and met my sales goals.
  • Collaborated with kitchen managers to improve metric dish recipes, lowering costs by 4% and reducing waste by 12%.
  • Maintained a professional relationship with union officials that was appropriate.
  • Kept an eye on guests for signs of intoxication and immediately alerted management.
  • Kept track of line processes to ensure quality, quantity, and presentation were all consistent.
  • Devised efficient employee schedules that ensured coverage during peak periods while reducing labor costs.
  • Kept the store floor clear of shopping carts and hand baskets.
  • Responded to guest concerns and resolved all issues to the satisfaction of the guests.
  • Assisted customers with large-scale events such as weddings and birthday parties in placing special orders.

Summaries

  • Ready to take on new challenges with a role in the process industry.
  • Procedure cuisine, including standard and system, is well-known.
  • All food safety guidelines and kitchen equipment operation are understood.
  • Store Manager with 12 years of experience in grocery and natural foods stores.
  • Team player who is punctual and has excellent communication and multitasking skills.
  • Work as a grocery store cashier with a marketing background and a passion for providing excellent customer service.
  • Superior leadership and communication abilities.
  • Looking for a position as a Grocery Store Manager with a dynamic, customer-focused team.
  • Chef de cuisine in a restaurant with excellent cooking skills and a strong understanding of food safety.
  • Procedure Chef with 6 years of experience in the kitchen.

Accomplishments

  • Implemented allergy safety protocols, ensuring 100% compliance with customer dietary restrictions and avoiding incidents during my tenure.
  • Demonstrated excellent skills in managing multiple orders during breakfast rushes, cutting the average ticket time to less than 9 minutes.
  • Developed a breakfast-focused loyalty program that increased early-morning diner retention by 22% over two years.
  • Collaborated with team of 11 in the development of procedure.
  • Coordinated with front-of-house staff to align orders with dietary preferences, achieving a feedback rating of 5% from surveyed patrons.
  • Played a critical role in satisfying a 68% increase in breakfast orders on weekends, directly contributing to elevated customer retention rates.
  • Managed pre-opening setup for breakfast stations for 7 consecutive days without any delays to service.
  • Recognized for outstanding customer service.
  • Sustained a high performing team and minimized employee turnover.
  • Collaborated with suppliers for bulk purchasing, leading to cost savings of $10 annually in ingredients for breakfast service.

Affiliations

  • Volunteer Chef Trainer at procedure
  • Association of Information Technology Professionals
  • Toastmasters
  • National Association of Social Workers
  • International Food Service Executives Association (IFSEA)
  • Alliance of Bakery Professionals
  • Certified Pastry Cook from Summit Group
  • Kitchen Management Certification from system
  • Food and Wine Professionals Network
  • National Restaurant Association (NRA)

Certifications

  • OSHA 10-Hour General Industry Certification
  • Certified Culinary Professional (CCP)
  • Certified Sous Chef (CSC) – American Culinary Federation (ACF)
  • CompTIA Security+
  • FSPCA Preventive Controls Qualified Individual (PCQI)
  • Commercial Kitchen Hygiene Certificate - Vantage
  • Basic Nutrition and Menu Planning Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Dietary Manager (CDM)
  • Certified Business Analysis Professional (CBAP)

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