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Skills

  • Cost estimation and budgeting
  • NAS
  • Systems Development
  • Business operations
  • Web Site Design
  • Compliance
  • Operational planning
  • IT Infrastructure
  • Task prioritization
  • Systems Integration

Work Experiences

  • Raised the stakes.
  • Was in charge of the interface.
  • Was in charge of developing the IT strategic vision and ensuring that key departmental objectives were met.
  • Oversaw project teams for integrated BI solutions with budgets totaling $16.
  • Streamlined the process of gathering reporting requirements and specifications for distribution across multiple business lines and IT support teams.
  • Was in charge of putting the new mainframe development project into action.
  • Used a thorough understanding of company policies to deliver program services efficiently.
  • Was the one who programmed
  • Categorized
  • By providing high-quality and efficient support, I was able to keep existing clients and develop 10 new accounts.

Summaries

  • Dedicated professional with over 7 years of experience developing metric web applications.
  • Focused and determined, with the ability to mentor and lead talented teams.
  • Innovative
  • Information Systems Specialist with 6 years of successful quality assurance and budget management experience.
  • Developer with extensive experience in the design, development, and implementation of interactive websites.
  • Goals include leading a strong team of developers and assisting in the maximization of profits for a successful company.
  • With a strong education and training in design principles and programming languages, she is poised and dedicated.
  • Looking for a training position in the IT department with a reputable company.
  • As a QA tester for a prestigious company, I'm looking for a fun and challenging job.
  • Excellent communication skills and a reliable team player in a variety of situations.

Accomplishments

  • Software Development: : method category Requirements Analysis: : process framework
  • Developed a robust enterprise-level cybersecurity strategy which earned Outstanding Service Award for security excellence in 2019.
  • Process Increased company productivity by 6% through client product over shipment prevention by implementing bar-coding and RF equipment for system software administration.
  • Project Management: Coordinated with third-party development team on engineering and professional service activities and tasks.
  • Program Requirements: Wrote program requirements which succeeded in program.
  • Developed shared IT knowledge resources to streamline help-desk protocols, cutting initial user support response times by 56% within 5 months.
  • Improved server stability by implementing advanced monitoring solutions achieving 16% reduction in system crashes.
  • Championed the roll-out of a ticketing system enhancement, resulting in 46% reduction in response time and higher user satisfaction scores on support surveys.
  • Implemented ITIL best practices, improving incident management processes and aligning them with business needs, which cut resolution times by 79%.
  • Documented and resolved initiative which led to process.

Affiliations

  • Amazon Web Services (AWS) Educate Program
  • Certified in Governance of Enterprise IT (CGEIT)
  • Wireshark Certified Network Analyst (WCNA)
  • Red Hat Certified Engineer (RHCE) Program
  • Toastmasters
  • Cisco Certified Networking Professional (CCNP)
  • Project Management Institute (PMI)
  • Linux Professional Institute (LPI)
  • Freemason
  • Project Management Institute

Certifications

  • CompTIA A+ Technician
  • Top Secret Security Clearance
  • Certification in Java
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • CompTIA Certified Technical Trainer (CTT+)
  • Certified ScrumMaster
  • Project Management Professional certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Aruba Certified Mobility Associate (ACMA)

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