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Skills

  • Project organization
  • Clinical Research Support
  • First Aid/CPR
  • MEDITECH software
  • Problem resolution
  • Aseptic procedures
  • Team building
  • National Instruments LabVIEW
  • Data Entry and Record Keeping
  • Business operations

Work Experiences

  • Assisted donors with adverse reactions.
  • Collaborated with a pathologist to identify anomalies and narrow down possible diagnoses.
  • Achieved results in three years.
  • Achieved a 64% error reduction.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Achieved a 57% retention rate for new hires.
  • Used laboratory equipment to analyze bodily fluids and look for anomalies that could indicate disease or acute injuries.
  • Addressed donor complications.
  • Collaborated with cross-functional teams.
  • Achieved 69% improvement in compliance.

Summaries

  • TJC, OSHA, and FDA guidelines are all familiar to me.
  • Strong Jira knowledge and expertise in process improvement.
  • Analytical and results-driven, leading initiatives that cut risk incidents in donation protocols by 41% over three years.
  • Collaborated with cross-functional teams.
  • Strengths in performance reporting and cross-functional collaboration backed up by Computers Software training.
  • Adept at managing hazardous material handling.
  • Adept at managing hazardous material handling to ensure compliance with all medical waste disposal guidelines, reducing environmental impact by 62% annually.
  • Achieved a cost reduction of $10 over 2017.
  • Applied a 13-point quality control framework.
  • Achieved accuracy through adherence to FDA-approved protocols.

Accomplishments

  • Reduced inventory waste by 66% through the implementation of improved sample collection and inventory control systems.
  • Successfully responded to donor inquiries within a three years response standard, achieving 68% donor satisfaction.
  • Developed educational brochures and digital materials to improve donor awareness, leading to a 39% increase in donor retention over 6 months.
  • Administered health screenings for prospective donors, ensuring 100% adherence to FDA-mandated guidelines.
  • Collaborated with the medical team to streamline donor sample processing, reducing processing time by 72% and improving operational efficiency.
  • Collaborated with team of 4 in the development of initiative.
  • Developed and implemented a waste reduction strategy that decreased medical waste by 78% over 6 months, resulting in cost savings.
  • Set up and monitored critical control points in sample transportation, reducing sample integrity issues by 82%.
  • Documented and resolved system which led to metric.
  • Played a key role in the integration of advanced donor tracking technologies, reducing manual errors by 56% across all donation sites.

Affiliations

  • Freemason
  • American Society of Safety Professionals
  • Blood Centers of America (BCA) Program Member
  • Association of Donor Relations Professionals (ADRP) Member
  • Society of Women Engineers
  • Project Management Institute
  • Blood Establishment Professional Oversight Network (BEPON)
  • Patient Safety Movement Foundation (PSMF) Supporting Member
  • Global Blood Fund (GBF) Volunteer
  • American Society of Clinical Pathology (ASCP) Affiliate

Certifications

  • Certified Clinical Medical Assistant (CCMA) - National HealthCareer Association
  • Lean Six Sigma Green Belt Certification - Vantage, 2023
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • ServSafe
  • CompTIA A+ Technician
  • Certified Medical Administrative Assistant (CMAA) - metric

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