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Skills
- Digital ordering system implementation
- Effective Communication with Suppliers
- Event sales and booking
- Brand management
- Staffing strategy and scheduling
- Loyalty program creation
- Exclusive partnership development
- Health and Safety Compliance
- Staff training and development
- Beverage costing and pricing
Work Experiences
Summaries
- Reduced operational waste by [Percentage]% annually.
- Implemented meticulous cost control strategies.
- Dedicated to high standards of health and safety compliance.
- Versatile Restaurant Bar Owner.
- Established partnerships with [Local Brewery].
- Skilled in reducing order wait times.
- Utilized advanced CRM and digital POS systems.
- Managed inventory effectively.
- Hands-on team leader, skilled in hiring and training, reducing onboarding time by [Percentage]% with an efficient staff development system.
- Secures high-quality liquor and food ingredients.
Accomplishments
- Implemented advanced point-of-sale (POS) analytics to track and improve staff performance, cutting service errors by [Percentage]%.
- Helped increase kitchen efficiency by negotiating with vendors for just-in-time supply deliveries, leading to a reduction in food waste by [Percentage]%.
- Initiated cost-effective bar renovations by sourcing local materials and labor, cutting renovation costs by [Percentage]%.
- Facilitated bi-weekly team meetings for performance evaluations and professional development, reducing staff turnover by [Percentage]%.
- Guided the business through COVID-19 restrictions by pivoting to online orders, offering curbside pickup, and maintaining [Percentage]% of pre-pandemic revenue levels.
- Expanded bar services to include private event hosting, which contributed to a [Percentage]% increase in total bookings and augmented revenue.
- Secured liquor licensing without legal issues for [Number] consecutive years, maintaining full compliance with local regulatory bodies.
- Implemented a new reservation system that reduced customer wait time by [Percentage]% and increased bookings during peak hours.
- Achieved an ‘A’ grade health inspection rating consistently for [Number] consecutive years by adhering to rigorous sanitation procedures in compliance with [Local Health Regulations].
- Trained and mentored staff on upselling techniques, which increased average ticket sales by [Percentage]%.
Affiliations
Certifications
- ABC Responsible Vendor Program (Alcoholic Beverage Training, [State/Local Authority])
- Certifications in Advanced Wine Knowledge (WSET Level 3 or 4) - [WSET Institute]
- Sustainable Restaurant Operations Manager Certification - [Sustainability Association]
- Hospitality Management Professional (HMP) - [Hospitality Association]
- Food Cost Analysis Certification - [Hospitality Training Provider]
- Certified Bartender Trainer - [Local Bar Academy or Institution]
- Certified Event Planning Professional (CEPP) - [Event Planning Institute]
- Certified Cicerone® - Beer Server (Cicerone Certification Program)
- Certified Sommelier - [Court of Master Sommeliers]
- Customer Service in Hospitality Certification - [Institute of Customer Service]
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