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Skills

  • Presentation skills
  • Miscellaneous expertise
  • MS Office
  • Product demonstrations
  • Project organization
  • Pricing strategy
  • Market research
  • Framework equipment
  • Contract negotiation
  • Category marketing

Work Experiences

  • Demonstrated how Tableau would avoid, eliminate, or solve client problems by explaining features and demonstrating how HubSpot would avoid, eliminate, or solve client problems.
  • Acquired 4 new customers, resulting in 7% revenue for the team.
  • Reviewed the quote and the evolution of the plans with all parties involved 6 months to determine what changes were required.
  • Conducted research and wrote reports on customer credit, market conditions, and competitor behavior.
  • Assisted customers throughout the sales process, as well as during product setup and use.
  • Used HubSpot to keep track of important account and sales information in the company database.
  • Achieved $18 in new revenue.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Reached out to potential clients in the method industry and educated them on the products and services available.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • 5 years of entrepreneurial experience in process and framework sales.
  • Proactive Manufacturer's Representative with 13 years of experience perceiving and addressing customers' needs to generate sales.
  • A thorough understanding of the marketplace and competitor offerings can help boost sales by emphasizing product benefits and luring customers away from competitors.
  • Goal-oriented salesperson with annual sales of $14.
  • Within Miscellaneous, senior Manufacturer's Representative and outstanding performer in process improvement and cross-functional collaboration.
  • Mandarin is a bilingual individual who is fluent in both languages.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.

Accomplishments

  • Developed customer-targeted marketing materials for 3 different product lines, resulting in an increase in targeted outreach effectiveness by 65%.
  • Assessed distributor performance and provided feedback that resulted in 75% improvement in stock turn and 2 in additional revenue.
  • Documented and resolved program which led to procedure.
  • Mentored and trained a team of 11 junior sales reps, improving overall team KPIs by 50% and enhancing client satisfaction metrics.
  • Collaborated with engineering and product development teams to improve product-market fit, leading to a 16% increase in client satisfaction.
  • Led product launches and collaborated with executive teams, driving a 46% growth in distributor engagement within 18 months.
  • Formulated key account management strategies that improved client retention by 85% and led to a 15 increase in renewals.
  • Optimized sales operations by introducing data analytics tools, improving the overall lead-to-close ratio by 43% and driving additional sales of $15.
  • Instituted a robust follow-up process, improving lead conversion rates by 46% and reinforcing customer loyalty.
  • Led territory expansion efforts that resulted in securing new accounts worth $10 across 9 regions.

Affiliations

  • Industrial Designers Society of America (IDSA)
  • National Electrical Manufacturers Representatives Association (NEMRA)
  • Jaycees
  • Wholesale & Manufacturers Representatives Association (WMR)
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • Freemason
  • American Society of Safety Professionals
  • International Council of Nurses
  • Rotary International

Certifications

  • Negotiation Mastery by process
  • Certified Sales Professional (CSP) by Manufacturers' Representatives Educational Research Foundation (MRERF)
  • Lean Six Sigma Green Belt Certification from initiative
  • Professional Distribution Management Certification by National Association of Wholesaler-Distributors (NAW)
  • Certified Industrial Sales Representative (CISR) by Meridian
  • First Aid/CPR Certified
  • Certificate in Logistics, Transportation, and Distribution by APICS
  • SHRM Certified Professional (SHRM-CP)
  • Certified Pricing Consultant (CPC) by Professional Pricing Society
  • Certified Inside Sales Professional (CISP) by AA-ISP

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