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Skills

  • Discipleship
  • Background in standard operations
  • Team development
  • Training methods
  • Child welfare advocate
  • Social networking expert
  • Coaching and counseling
  • Data interpretation
  • Multi-Task Management
  • Mental health systems

Work Experiences

  • Families were referred to food banks, financial assistance programs, employment and training assistance, as well as health and immigration services.
  • Gathered and analyzed key metrics to better understand which programs achieved the desired results and which ones needed more work to succeed.
  • Devised and implemented a strategy to achieve and maintain a rate of occupancy of 7% or higher.
  • Ensured
  • Weekly program management meetings were led by me.
  • Was in charge of maintaining a large database of job openings.
  • Reviewed the findings of the study and made recommendations for project reorganization, funding alternatives, and cost-cutting measures.
  • Won
  • Identified
  • Created, reviewed, and submitted operating and capital budgets for the property.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • When developing programs to grow ministry and outreach, skilled in directing day-to-day operations.
  • Pragmatic
  • Dependable
  • Experienced in negotiating service contracts and providing support to the board of directors.
  • Field professional who is meticulous, well-organized, and decisive in cultivating and deepening productive relationships with owners, companies, and agency representatives.
  • Communication and public speaking abilities are exceptional.
  • Talented professional regarded as a capable leader and committed problem solver.
  • Looking for a way to get involved in personnel training while also promoting safety measures.
  • Volunteer Coordinator with a strong commitment to quality who is eager to apply her skills and experience to a long-term position at Cedar Works.

Accomplishments

  • Developed a financial reserve study across 11 communities that secured $3 in funding for future capital projects.
  • Collaborated with law enforcement and security firms to improve resident safety protocols, reducing incidents of vandalism by 73% over 10 months.
  • Resolved product issue through consumer testing.
  • Directed a team of 2 maintenance staff, improving operational efficiency and reducing repair request backlogs by 26%.
  • Implemented a crisis management protocol that minimized operational disruptions during a natural disaster in 2016, saving 17 in damages.
  • Facilitated onboarding and training for new board members, aligning them with community governance and state regulatory compliance.
  • Documented and resolved process which led to category.
  • Led a team of 14 for day-to-day property management tasks, streamlining operations with an automated ticketing system that improved response times by 20%.
  • Improved tenant retention rates by 39% through proactive communication and addressing maintenance concerns effectively.
  • Identified and executed cost-saving measures in operational expenses, reducing annual budget expenditures by 45% in 2022.

Affiliations

  • International Council of Nurses
  • Green Building Council (GBC) – Member participating in sustainable property development sessions
  • International Association of Administrative Professionals
  • Better Business Bureau (BBB) Accredited Community Manager - Actively engaged since 2017
  • Project Management Institute
  • Institute for Housing Management (IHM) - Continuous professional education in community housing
  • American Society of Association Executives (ASAE) - Engaged in leadership development for community managers
  • Urban Land Institute (ULI) - Completed coursework on community planning and urban development
  • Freemason
  • Institute of Real Estate Management (IREM) - Active Member

Certifications

  • Risk Management for Community Associations Certificate
  • Americans with Disabilities Act (ADA) Compliance Certification
  • Cisco Certified Network Associate (CCNA)
  • Certificate in Advanced Rent Collection and Enforcement Techniques
  • Fair Housing Compliance (FHC) Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • Certified Facility Manager (CFM)
  • CompTIA Network+
  • NABERS Sustainability Certification

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