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Skills

  • Regulatory compliance
  • Job market trend analysis for veterans
  • First Aid/CPR
  • Resource guide development for transition programs
  • Policy change advocacy for veterans’ rights
  • MS Office
  • Metrics tracking for veteran employment outcomes
  • Mentoring veterans through career transitions
  • Business operations
  • Development of veteran outreach programs

Work Experiences

  • Conducted in-depth needs assessments for 9 veteran households, resulting in enhanced service delivery customized to individual needs.
  • Consulted with businesses to create veteran-friendly hiring programs, securing 10+ partnerships across industries.
  • Assessed special needs cases among veterans.
  • Gathered public feedback on proposed changes and gave it the weight it deserved.
  • Contributed to initiative legislation.
  • Expressed my thoughts and made binding decisions through public presentations and written documentation.
  • Boosted outreach effectiveness by 21%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Assessed the fairness of trials in order to identify and eliminate bias and protect the rights of all parties involved.
  • Oversaw the delivery of system project by method team, which resulted in system.

Summaries

  • Achieved a 59% retention rate.
  • Strengths in performance reporting and team leadership backed up by Miscellaneous training.
  • Accomplished this within two years.
  • Contributed to a 75% increase in veteran employment outcomes for 2016.
  • Within Miscellaneous, senior Veteran Representative and outstanding performer in workflow optimization and performance reporting.
  • Costs were consistently reduced while profits were increased.
  • Benefited over 7 servicemembers.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Veteran Representative is a community-focused and intelligent Veteran Representative with experience analyzing large amounts of data from various sources and making appropriate decisions.
  • Leading method proceedings, leading support teams, working with lobbyists, and promoting positive community relations are all skills she possesses.

Accomplishments

  • Prepared and processed 11 veteran healthcare access requests with a 52% success rate.
  • Implemented a veteran benefit education program that increased awareness in a 16-county region by 18%.
  • Supervised career placement services for 10 veterans annually, with a successful placement rate of 29%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Reviewed over 13 veteran claims per month, maintaining an accuracy rate of 75% and reducing processing times by 15 days.
  • Improved claim adjudication accuracy by 43% through enhanced training initiatives for new Veteran Service Officers.
  • Documented and resolved framework which led to program.
  • Integrated new claim filing procedures leading the team to achieve 77% reduction in review times.
  • Designed and led outreach events tailored toward underserved veteran populations, improving participation by 35% in the Southwest.

Affiliations

  • International Council of Nurses
  • Disabled American Veterans (DAV)
  • Institute for Veterans and Military Families (IVMF)
  • Project Management Institute
  • American Veterans (AMVETS)
  • National Association of Workforce Boards (NAWB)
  • Association of Information Technology Professionals
  • Military Child Education Coalition (MCEC)
  • Freemason
  • Veterans Justice Outreach Program (VJO)

Certifications

  • Certified Transition Employment Liaison
  • SHRM Veterans Employment Expertise Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Social Security Disability Benefits Specialist Certification
  • Certified Benefits Employment Specialist (CBES)
  • Google Certified Professional Cloud Architect
  • Nonprofit Leadership and Management Certification Cedar Works
  • Veterans Employment Training Service Certification (Department of Labor)
  • Certified Federal Claims Processor for Veterans
  • Certified Business Analysis Professional (CBAP)

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