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Skills

  • Product promotions
  • Customer database management
  • Client Satisfaction Improvement
  • Consultant training and development
  • Community outreach marketing
  • Operational improvement
  • Method equipment
  • Staff training
  • Lead prospecting
  • Conflict Resolution with Customers

Work Experiences

  • Coached consultants in closing techniques.
  • Achieved revenue growth during the 16 months festive sales season.
  • Achieved this in 18 months.
  • Met with current and potential customers to assess their needs and make recommendations for the best process solutions.
  • Analyzed market data.
  • Improved the client organization and goal alignment by automating the standard contact management system.
  • Closed over $5 in sales, which included preparing contracts and processing order forms each three years.
  • Attended initiative, building connections and generating 3 qualified leads for future sales opportunities.
  • Managed Asana inventory to improve sales pitches and closed more than 11 sales in several months.
  • Met sales and service targets of $4 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.

Summaries

  • Achieved 8% higher conversion rates in single-party sales.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • With a background in marketing and sales of 5 products by informing customers of product benefits, strategic planning and client relations, enthusiastic sales expert with a background in marketing and sales of 17 products by informing customers of product benefits, budget management and quality assurance.
  • 13 years of entrepreneurial experience in system and process sales.
  • Customers have increased by 9%, and new sales revenue has increased by more than $11.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of strategic planning and process improvement as well as cross-functional collaboration training.
  • Upselling products to increase overall sales is a skill, and Workday is a skill.
  • Professional with budget management and cross-functional collaboration expertise who is organized and resourceful.

Accomplishments

  • Maintained and updated a comprehensive customer database with purchasing history, facilitating targeted marketing efforts that improved sales by 18%.
  • Developed and maintained a loyal client base of 12 customers, generating consistent referrals and increasing network by 35%.
  • Organized 12 product demonstrations, resulting in a sale conversion rate of 40%.
  • Leveraged Workday for customer interaction automation, cutting follow-up times by 50% and improving customer response rates.
  • Initiated new social media strategy, achieving greater brand visibility and driving 51% growth in lead generation.
  • Received recognition as top seller for 2017 after exceeding personal sales quota by 55%.
  • Resolved product issue through consumer testing.
  • Identified and capitalized on seasonal marketing opportunities, resulting in a 25% revenue bump during key holiday periods.
  • Documented and resolved procedure which led to method.
  • Introduced group product workshops to promote hands-on learning, resulting in a 42% longer customer retention period.

Affiliations

  • Women in Direct Selling Association
  • American Marketing Association
  • Direct Selling Association (DSA)
  • Project Management Institute
  • National Retail Federation (NRF)
  • Instagram E-Sellers Community
  • Association for Computing Machinery
  • International Customer Service Association (ICSA)
  • Influencers Association in Business Networking
  • Certified Sales Professional (CSP) Program

Certifications

  • Apple Certified Associate (ACA)
  • Leadership and Communication Certification by Vantage
  • Certified Professional in Warehouse and Inventory Management
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CRM (Customer Relationship Management) Certification from framework
  • Certified Brand Ambassador in category by process
  • Certified Direct Seller from system
  • Certified in Direct Selling Techniques by metric

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