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Skills

  • Business operations
  • Order processing
  • Relationship development
  • Business Development
  • Revenue generation
  • Team building
  • Account development
  • Building long-term partnerships
  • Lead prospecting
  • Market research

Work Experiences

  • Met sales and service targets of $15 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Collaborated with the R&D department to facilitate the launch of new Microsoft Excel, piloted in Atlanta, leading to $8 in first-quarter revenue.
  • Achieved top regional sales ranking among 12 peers by strategically identifying and pursuing new business opportunities.
  • Collaborated with corporate marketing teams.
  • Collaborated with healthcare systems in the Midwest.
  • Collaborated with key decision-makers to negotiate contracts valued at over $9, solidifying long-term partnerships with major healthcare facilities.
  • Achieved Outstanding Service Award for surpassing sales targets by 57% in a competitive market for Adobe Creative Suite.
  • Assisted in surgical procedures.
  • Achieved top regional sales ranking.
  • Conducted competitive market analysis.

Summaries

  • Achieved 33% market penetration in 2019.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Schedule flexibility and the ability to travel up to 10% of the time.
  • Portuguese is a bilingual individual who is fluent in both languages.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Within Miscellaneous, senior Surgical Sales Specialist and outstanding performer in workflow optimization and client relations.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.

Accomplishments

  • Partnered with key opinion leaders (KOLs) in the surgical community to drive adoption and education efforts for Power BI, leading to a 22% rise in surgical suite usage.
  • Surpassed annual sales quota by 61% through effective relationship building with key surgical facilities in the West Coast, contributing to Beacon Labs's year-over-year revenue growth.
  • Facilitated hands-on training sessions for newly implemented products, reducing error rates by 20% in procedures across 4 hospitals.
  • Resolved product issue through consumer testing.
  • Leveraged CRM systems to identify and prioritize high-value accounts, boosting profitability by 11 in two years through tailored sales strategies.
  • Reduced product return rates by 38% through post-sale education programs, improving long-term customer satisfaction and retention.
  • Collaborated with R&D to provide feedback on product performance and development, contributing to a 75% enhancement in product quality.
  • Revised sales territory strategy, increasing customer engagement and driving market share growth by 29% in the Southwest.
  • Expanded client portfolio by targeting and securing business with 15 additional hospital systems, resulting in $2 incremental sales revenue.
  • Led the introduction of metric in 11 hospitals, generating $13 in revenue within the first three years.

Affiliations

  • Toastmasters
  • American Association of Critical-Care Nurses (AACN)
  • Medical Device Sales Elite Network
  • Project Management Institute
  • National Association of Medical Sales Representatives (NAMSR)
  • Lions Club
  • American Marketing Association
  • American Society for Aesthetic Plastic Surgery (ASAPS)
  • International Council of Nurses
  • Society of Human Resource Management

Certifications

  • CompTIA A+ Technician
  • Certified Medical Representative (CMR) - National Association of Medical Sales Representatives
  • NeuroSurgical Instrument Specialist Training - Lakeside Partners
  • Fundamentals of Human Anatomy & Physiology - Meridian 2021
  • Advanced Surgical Instrumentation Certification - Northwind
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Sterile Processing Technician - Vantage
  • Certified Public Accountant (CPA)

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