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Skills

  • Customer retention enhancement
  • Stakeholder relations
  • Collaborative problem-solving
  • Customer engagement strategy
  • Waterfall methodology
  • Public speaking and presentations
  • Grant and donation storytelling
  • Team management
  • Organization
  • Content optimization techniques

Work Experiences

  • Boosted engagement by 57%.
  • Coordinated with production teams.
  • Conducted audience analysis.
  • Contributed to winning President's Club for Best Storytelling Project for Boston, by designing a cohesive narrative that resonated with both audience and critics.
  • Collaborated with international teams to localize standard stories, driving a 30% increase in global sales and enhancing cultural relevance.
  • Had an excellent attendance record and was always on time for work.
  • Achieved seamless delivery.
  • Championed diversity in stories by leading initiatives that showcased underrepresented voices, increasing exposure by 29%.
  • Created and rolled out narrative content for SAP, resulting in 71% growth in both customer satisfaction and online engagement within two years.
  • Solved framework issues, improved operations, and provided excellent customer service.

Summaries

  • Strong ability to gather requirements, develop scope, and coordinate inventory.
  • Storytelling Project Director with 8 years of successful cross-functional collaboration and data analysis experience.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Boosted customer retention by 26%.
  • Achieved an $17 revenue boost.
  • Award-winning storyteller.
  • Aided the editorial team in aligning with brand voice.
  • Accomplished Storytelling Project Director with over 9 years of experience leading cross-functional teams to develop innovative narratives for QuickBooks, achieving engagement growth of 79%.
  • Storytelling Project Director with 2 years of experience and top-notch abilities in workflow organization, complex problem solving, and accurate decision-making based on sound judgment and analytical abilities.
  • Built and led high-performing creative teams.

Accomplishments

  • Led the narrative direction for a high-priority multimedia project across 12 platforms, successfully completing the campaign under budget by 54%.
  • Collaborated with sales teams to generate data-based narrative proposals, resulting in a 60% revenue growth across key accounts.
  • Successfully pitched new storytelling narratives at program, leading to a 30% rise in project inquiries from potential clients.
  • Successfully delivered storytelling content under tight deadlines, leading to a 56% decrease in client turnover for the quarter.
  • Monitored and evaluated campaigns using storytelling analytics tools, leading to a 25% improvement in key engagement metrics.
  • Designed a scalable template for narrative content, reducing onboarding times for new clients by 52%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized content workflows by creating project management tools specifically for storytelling initiatives, cutting production timelines by 17%.
  • Developed an innovative content strategy that led to the successful launch of a new narrative platform, attracting over 8 new users in two years.
  • Created AI-driven storytelling tools that improved the efficiency of content iteration, reducing team workload by 7 hours per week.

Affiliations

  • National Storytelling Network (NSN)
  • National Association of Social Workers
  • International Visual Communication Association (IVCA)
  • Storytellers of Canada
  • Producers Guild of America (PGA)
  • StoryForward
  • American Marketing Association
  • Society for Technical Communication (STC)
  • Women in Film & Video (WIFV)
  • Toastmasters

Certifications

  • Keynote & Public Speaking Certification for Storytellers - category
  • Project Management Professional (PMP)
  • Behavioral Insights & Data-Driven Storytelling Specialization - Lakeside Partners
  • CompTIA Security+
  • Certified Content Marketing Specialist - Creative Storytelling Concentration
  • Creative Collaboration and Problem Solving for Storytellers Certification
  • Masterclass Certification in Social Impact Storytelling - Denver
  • Certified Video Content Creator - Storytelling Focus
  • Apple Certified Associate (ACA)
  • Certified Interactive Storyteller - Northwind

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