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Skills

  • Data loss prevention solutions
  • Supervision
  • System equipment
  • Organization
  • Cloud-based solution deployments
  • Change Management and Implementation
  • Cloud platform expertise process
  • Program installations
  • Project organization
  • Software testing

Work Experiences

  • Achieved zero downtime during peak business hours.
  • Coordinated hardware and software patching schedules.
  • Automated repetitive administrative tasks.
  • Conducted internal audits of software licenses.
  • Kept a flexible schedule and responded to emergencies after hours and on weekends.
  • Made recommendations for upgrades to the information technology infrastructure.
  • Decreased system provisioning time from 14 hours to 5 minutes.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 25% reduction in phishing-related incidents.
  • Oversaw the delivery of metric project by procedure team, which resulted in standard.

Summaries

  • Large-scale software deployments, network buildouts, and data security have all been highlights of my career.
  • Driven efficiency in project implementation.
  • In large-scale distributed network environments, certified in PMP and Six Sigma for 13 years.
  • Within Miscellaneous, senior Software Administrator and outstanding performer in performance reporting and strategic planning.
  • Detail-oriented administrator.
  • Developed and maintained a departmental knowledge base, improving ticket resolution time by 19% through structured documentation and training.
  • Dedicated to reducing release times by 69%.
  • System Administrator with expertise in performance optimization and technical improvements, as well as cost-effective decision-making and usability.
  • Developed and maintained a departmental knowledge base.
  • Achieved CPA.

Accomplishments

  • Developed and tested disaster recovery plans, ensuring 39% readiness and reducing potential data loss during outages.
  • Proactively identified inefficiencies within legacy systems and coordinated upgrades, improving performance by 69%.
  • Improved IT infrastructure monitoring by leveraging Salesforce, reducing system failure rates by 61%.
  • Developed data analysis reports to identify software inefficiencies, reducing system load by 75% during peak operations.
  • Standardized software configurations across multiple platforms, simplifying updates and reducing system variances by 79%.
  • Collaborated closely with business units to ensure all software deployments aligned with organizational goals, increasing process efficiency by 66%.
  • Collaborated with team of 17 in the development of metric.
  • Optimized enterprise databases, reducing query response times by 22% and improving user experience for 4 customers.
  • Collaborated with DevOps teams to streamline CI/CD pipelines, leading to a 31% reduction in time for application releases.
  • Collaborated with cross-functional teams to enhance software deployment process, cutting downtime by category per release.

Affiliations

  • Volunteer for method, providing pro bono IT consultancy support for their asset management and software auditing efforts.
  • Affiliated with the International Association of Privacy Professionals (IAPP), promoting data privacy adherence in IT operations and system implementation.
  • Lions Club
  • Member of the Information Systems Security Association (ISSA) for continuous updates on cyber defense knowledge and practices.
  • Project Management Institute
  • Certified Information Systems Security Professional (CISSP), maintaining certification with the initiative for ongoing learning in security management.
  • Certified practitioner in Microsoft’s MCP Program, ensuring sustained growth in server configuration and software system expansion.
  • Professional member of Computer Measurement Group (CMG), actively engaged in workshops for improving software performance and system monitoring.
  • Member of user groups related to HubSpot (e.g., Linux, Docker, VMware), continuously exploring advancements in system virtualization and container solutions.
  • National Association of Social Workers

Certifications

  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SQL Server Database Administrator Certification standard – Microsoft
  • Certified in the Governance of Enterprise IT (CGEIT)
  • CompTIA Network+
  • Micro Focus Certified Network Administrator
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)

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