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Skills

  • A/B testing and iteration
  • Storyboarding
  • Design budget management
  • Problem resolution
  • Interaction Design
  • Designing for accessibility (WCAG compliance)
  • Business operations
  • Agile design methodologies
  • Data visualization and infographics
  • Video publishing

Work Experiences

  • Conducted a design audit of Jira.
  • Created scalable design frameworks that allowed for rapid adaptation to market trends, improving time-to-market by 4 weeks.
  • Conducted interactive workshops for stakeholders, teaching them to better understand visual design impact, improving cross-department collaboration.
  • Collaborated with engineering teams.
  • Created and implemented a style guide leading to consistent visual communication across 16 products and platforms.
  • Looked for industry trends on social media and through online sources.
  • Answered 17 calls per 6 months to help customers with their questions and concerns.
  • Conducted interactive workshops for stakeholders.
  • Collaboratively developed and evolved the visual language of the ServiceNow, improving engagement rates by 34%.
  • Conducted a design audit of Asana, identifying key visual areas for improvement, leading to an increase in user satisfaction by 83%.

Summaries

  • Clear understanding of team leadership and performance reporting as well as risk assessment training.
  • Boosted product engagement by 81%.
  • Achieved cohesive visual results.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at creating visually stunning content.
  • Costs were consistently reduced while profits were increased.
  • Connected with users emotionally.
  • Bolstered user retention by 51%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Senior Visual Designer is a multi-talented Senior Visual Designer who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Directed complete rebranding strategy that led to 77% growth in traffic to Harbor & Co..
  • Organized a cross-functional team of 9 to deliver scalable visual solutions for Workday, improving developer handoffs by 79%.
  • Spearheaded the use of design thinking workshops with teams of 7, generating innovative UI/UX ideas for long-term projects.
  • Collaboratively developed and evolved the visual language of HubSpot, improving engagement rates by 75% within one year.
  • Created high-fidelity mock-ups, directly influencing the launch of HubSpot to drive 21% improvements.
  • Facilitated the design process for multiple Microsoft Excel A/B tests, driving continuous improvement in user experience by 76%.
  • Pioneered the visual redesign of a mobile app leading to a 28% increase in mobile session duration.
  • Executed cross-platform design strategies using Adobe Creative Suite, improving brand consistency across 18 marketing channels.
  • Maximized e-commerce site performance by simplifying search filters, boosting product page visits by 73%.
  • Crafted customer-centric product design for procedure, reducing reliance on customer support by 48%.

Affiliations

  • Dribbble Meetup Host
  • Animators Guild Member
  • UI/UX Conference Speaker or Attendee
  • Design & Content Conference Attendee
  • Interaction Design Foundation (IDF) Member
  • International Council of Design (ico-D) Member
  • International Council of Nurses
  • National Association of Social Workers
  • American Medical Informatics Association
  • Society of Women Engineers

Certifications

  • Color Theory and Application Certificate – Northwind
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Certified Accessibility Professional (CPACC) – International Association of Accessibility Professionals
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Visual Storytelling Expert - Northwind
  • Web Content Accessibility Guidelines (WCAG) Certification
  • CompTIA A+ Technician
  • Customer Journey Mapping Certification – Ironclad Systems
  • Certified Inclusive Designer – Brightline

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