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Skills

  • Budgets
  • Cross-functional collaboration
  • Data-driven decision making
  • Attention to detail
  • Materials inspections
  • Protocol development
  • Performance testing
  • Adaptability to Industry-specific Standards
  • Analytical problem solving
  • Process improvement

Work Experiences

  • Achieved Top Performer for customer satisfaction.
  • Adopted manuals across all Columbus production facilities.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Actively participated in process design reviews, providing quality assurance input that eliminated potential rework costs by $16.
  • Collaborated with cross-functional teams to review product designs and ensure alignment with quality standards, resulting in a 29% decrease in production errors.
  • Contributed to enhanced compatibility between Salesforce and industry regulations.
  • Achieved results in 2016.
  • Followed safety and clean-up procedures to comply with agency and regulatory mandates.
  • Achieved Top Performer.
  • Collaborated with procurement teams to implement supplier quality metrics, reducing defective supply shipments by 45%.

Summaries

  • Collaborated with R&D teams.
  • Quality Control Analyst with experience testing Salesforce and Miscellaneous products.
  • Collaborated across departments.
  • Accomplished Quality Management Assistant.
  • Achieved zero major non-conformances.
  • Strong experience collecting and analyzing quality metrics as well as making recommendations for process and quality improvement.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Quality Management Assistant is a multi-talented Quality Management Assistant who is consistently rewarded for planning and operational improvements.
  • Within Miscellaneous, senior Quality Management Assistant and outstanding performer in team leadership and client relations.
  • Achieved a 67% reduction in customer complaints over 2024.

Accomplishments

  • Assisted in consolidating feedback from 4 cross-departmental stakeholders, helping to reshape company-wide quality standards.
  • Proposed and executed corrective and preventive action plans (CAPA) that improved overall operational efficiency by 75%.
  • Greenbelt-certified and utilized Six Sigma process improvements that decreased product defects by 85%, contributing to overall company savings.
  • Prepared and presented monthly quality performance reports for senior management, leading to a 21% reduction in process inefficiencies.
  • Collaborated with team of 8 in the development of framework.
  • Conducted risk management review meetings and played a pivotal role in reducing critical incidents by 17%, aligning with company safety goals.
  • Created a real-time quality metrics dashboard that improved decision-making response time by 78% during key production hours.
  • Collaborated with operations to improve packing processes, reducing packaging damage rates by 83% in 18 months.
  • Conducted a detailed analysis of supply chain vulnerabilities, directly contributing to a 36% improvement in on-time product deliveries.
  • Reduced waste in manufacturing processes by working cross-functionally to identify bottleneck areas, driving a cost savings of $14.

Affiliations

  • Association for Computing Machinery
  • International Council of Nurses
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) - ASQ Credential
  • Council for Six Sigma Certification - Lean Six Sigma Green Belt Holder
  • Freemason
  • Association for Manufacturing Excellence (AME) - Engaged Professional
  • Jaycees
  • ISO 9001 Lead Auditor - Certified Practitioner
  • International Organization for Standardization (ISO) - Industry Affiliation
  • Lions Club

Certifications

  • Root Cause Analysis & Corrective Action Course - procedure
  • OHSAS 18001 Lead Auditor Certification - system
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Lean Production Tools and Metrics Course - system
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – ASQ
  • First Article Inspection (FAI) Certification - standard
  • First Aid/CPR Certified
  • Internal Quality Auditor for IATF 16949 Certification - initiative
  • Advanced Root Cause Analysis Techniques Certificate - framework

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