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Skills

  • Resource Allocation Optimization
  • Project Scope Definition and Control
  • Project organization
  • Communication best practices for project teams
  • Process improvement
  • Organization
  • Hands-on project ownership
  • Managing remote and distributed teams
  • Stakeholder engagement
  • Continuous improvement methodologies

Work Experiences

  • Achieved results in 6 months.
  • Allowed for a 72% reduction in repetitive task queries.
  • Achieved an 44% average improvement in team performance metrics year-to-year.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Determined the program objectives by analyzing feedback, observing consumers, and collecting surveys.
  • Looked for industry trends on social media and through online sources.
  • Applied Agile methodologies to an underperforming project.
  • Achieved results within the past year.
  • Assumed leadership in a critical project handoff mid-development, delivering the final product 14 days ahead of the original schedule.
  • Collaborated with 7 international partners.

Summaries

  • Adept at improving team processes and workflows with a focus on continuous improvement, resulting in a 25% boost in team efficiency.
  • Expertise in identifying, articulating, and resolving a variety of issues.
  • Analyzed in-depth project KPIs.
  • Consistently delivered projects ahead of schedule.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at improving team processes.
  • Clear understanding of stakeholder engagement and team leadership as well as client relations training.
  • Completed high-stakes projects within 2022.
  • Achieved results within one year.

Accomplishments

  • Utilized proactive issue resolution techniques to mitigate project risks, resulting in 26% fewer post-delivery issues.
  • Led the testing and deployment of Tableau, reducing operational costs by 48% and improving system uptime.
  • Resolved customer concerns during the execution phase of the procedure project, leading to a 44% improvement in project approval rating.
  • Led the coordination and execution of a standard project, resulting in a 82% improvement in customer satisfaction ratings.
  • Documented and resolved program which led to category.
  • Instrumented a knowledge-sharing portal that allowed for a 79% reduction in repetitive task queries within the project team.
  • Compiled and analyzed project performance data, identifying trends that helped optimize resource allocation and improve project success rates by 66%.
  • Led a cross-functional project team of 13 members in the execution of a complex category project, resulting in a 79% reduction in project delays.
  • Developed contingency plans for 8 high-risk milestones in the project, ensuring minimal impact when unforeseen events occurred.
  • Developed and maintained project schedules for up to 2 concurrent projects, ensuring 30% on-time completion.

Affiliations

  • Certified Associate in Project Management (CAPM) from PMI
  • Project Management Institute (PMI)
  • Educational venture trainer, promoting competency-based programs for project roles
  • Association of Information Technology Professionals
  • Contributor, professional forums on risk management and mitigation tactics
  • Project Management Institute
  • National Association of Social Workers
  • Presenter, on-demand webinars about Vendor Management for framework
  • Member of the National Contract Management Association (NCMA)
  • Event Organizer, annual Project Leadership Summit in Boston

Certifications

  • SAFe Agilist Certification - category
  • Certified Agile Leadership (CAL I and II) - Scrum Alliance
  • ITIL Foundation Certification - AXELOS
  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Google Project Management Certificate - 2018
  • CompTIA Project+ Certification
  • ServSafe
  • Certified Public Accountant

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