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Skills

  • Confidentiality and HIPAA compliance
  • Polypharmacy management and patient follow-up
  • Loss prevention controls
  • Proficiency in pharmaceutical software SAP
  • Customer service, education, and counseling
  • Conflict resolution with patients and healthcare providers
  • Detail-oriented during prescription verification
  • Prevention and management of adverse drug reactions
  • Consultation with prescribing physicians on treatment options
  • Clinical decision-making for complex medication cases

Work Experiences

  • Informed patients about medication side effects and contraindications, as well as how to take medicine properly.
  • Implemented quality assurance and client relations to protect financial and patient data and reduce the risk of data breaches.
  • Collaborated with an interdisciplinary team.
  • Audited the dispensary.
  • Looked at patient histories to see if they were taking their medications correctly and to look for issues like doctor shopping or overuse.
  • Adhered to industry standards.
  • Created informative medication monographs for category.
  • After auditing the dispensary, devised a stock rotation system that curbed expired products by 57% over the next 2020.
  • Achieved a 11% reduction in prescription clarification calls.
  • Achieved results over the next 2019.

Summaries

  • Pre-Registration Pharmacist who is customer-focused and has a strong background in pharmacology and patient medication therapy management.
  • Collaborative and customer-focused, with a track record of collaborating with multi-disciplinary teams to discuss medications and drug interactions.
  • Achieved a 75% success rate over three years.
  • Pharmacy management professional who is well-organized and diligent and has excellent verbal and written communication skills.
  • Informs patients about medication side effects, contraindications, and benefits.
  • Capable of monitoring employee performance, maintaining customer satisfaction, and updating billing systems, as well as maintaining medication controls and patient confidentiality.
  • Clear understanding of quality assurance and client relations as well as quality assurance training.
  • Achieved results over several months.
  • Adept at designing stock control solutions.
  • Achieved a 59% reduction in medication discrepancies.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Guided a cross-functional team in piloting new drug management systems, which improved medication tracking accuracy by 68%.
  • Reviewed daily dispensing procedures, leading to the identification and resolution of 10 potential near misses per month.
  • Generated timely, data-driven reports that supported decision-making, reducing pharmacy operational costs by 57% annually.
  • Optimized supplier relationship protocols, decreasing lead times for critical medication orders by 51%.
  • Collaborated with team of 13 in the development of system.
  • Contributed to a 28% reduction in prescription errors through weekly error analysis and root cause identification over 14 months.
  • Worked closely with interdisciplinary teams to establish and maintain an evidence-based formulary that improved prescribing accuracy and patient outcomes.
  • Mentored new interns on clinical documentation best practices, improving the accuracy and consistency of patient records.

Affiliations

  • Royal Pharmaceutical Society (RPS) Membership
  • Registered Member, National Association of Pharmacy Regulatory Authorities (NAPRA)
  • European Association of Hospital Pharmacists (EAHP)
  • Member, Pharmacists’ Defense Association (PDA)
  • National Association of Social Workers
  • Freemason
  • Provider, Heart Failure Society of America (HFSA) Pharmacist Program
  • Volunteer, Local Diabetes Education and Awareness Campaign
  • Jaycees
  • Certified Immunizer through North Carolina Health Department

Certifications

  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician
  • Certified Oncology Pharmacist (BCOP) initiative
  • Pharmacy Technician Certification Board (PTCB) Certification
  • American Heart Association (AHA) Basic Life Support (BLS) Certification
  • Project Management Professional (PMP)
  • Pharmacy-based Medication Administration Certification Summit Group
  • Medication Therapy Management (MTM) Certification Northwind
  • NHS Pre-Registration Pharmacist Training Program Raleigh
  • Cisco Certified Internetwork Expert (CCIE)

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