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Skills

  • Relationship development
  • Process standardization
  • Risk mitigation strategies
  • Key Performance Indicators (KPIs)
  • Data-driven decision making
  • Process improvement
  • Change Management
  • Equipment maintenance
  • Supervision
  • Problem resolution

Work Experiences

  • Analyzed operational policies and procedures.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Looked for industry trends on social media and through online sources.
  • Achieved results over three years.
  • Created inventory forecasting models that improved stock levels and reduced backorders by 3% during peak season.
  • Collaborated with senior leadership.
  • Achieved President's Club for operational excellence.
  • Achieved a 51% reduction in workplace safety incidents.
  • Achieved a 46% reduction in workplace safety incidents by introducing a comprehensive safety training program.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Accomplished Operations Leader with expertise in continuous improvement.
  • Committed Operations Leader focused on continuous process improvement.
  • Clear understanding of cross-functional collaboration and data analysis as well as workflow optimization training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved $3 in yearly savings.
  • Consolidated vendors.
  • Achieved a 19% reduction in labor costs through automation.
  • Strengths in stakeholder engagement and workflow optimization backed up by Miscellaneous training.
  • Accomplished operations leader.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Instituted a continuous improvement culture that reduced operational errors by 39% and increased employee engagement scores by 74% points.
  • Integrated HubSpot, leading to a 81% improvement in forecasting accuracy and reducing overhead costs.
  • Delivered a 66% reduction in operational costs by reengineering workflows and consolidating resources.
  • Reduced inventory holding costs by 83% through the implementation of a new inventory management software and optimization techniques.
  • Developed new KPIs for monitoring supplier performance, resulting in a 81% improvement in vendor compliance.
  • Managed a $64,000 annual operations budget, achieving cost savings of 47% without sacrificing service quality.
  • Successfully led negotiations that resulted in a 42% reduction in vendor pricing without impacting quality or service level agreements.
  • Designed and executed a risk mitigation strategy that successfully reduced system downtime by 71% in sales.
  • Improved supplier delivery performance by 33% through enhanced performance tracking and vendor management strategies.
  • Increased the overall productivity of the operations team by 79% through process improvement and employee retraining initiatives.

Affiliations

  • International Project Management Association (IPMA)
  • Project Management Institute
  • Global Supply Chain Council (GSCC)
  • Manufacturing Leadership Council
  • International Institute of Business Analysis (IIBA)
  • Warehousing Education and Research Council (WERC)
  • American Production and Inventory Control Society (APICS)
  • Society of Operations Engineers (SOE)
  • Society of Women Engineers
  • National Institute of Standards and Technology (NIST) - Manufacturing Extension Partnership

Certifications

  • Certified Information Systems Auditor (CISA) - procedure
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – American Society for Quality (ASQ)
  • Certified Supply Chain Professional (CSCP) – APICS
  • Cisco Certified Network Associate (CCNA)
  • Certified in Production and Inventory Management (CPIM) – Association for Supply Chain Management (ASCM)
  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)
  • Lean Practitioner Certification - Harbor & Co.
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Project Management Professional (PMP)

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