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Skills

  • NexGen medical billing
  • Bookkeeping
  • Internet research
  • Financial aid application review
  • Booking travel
  • Data organization
  • Appointment scheduling
  • Calendaring
  • Answering inbound calls
  • Spreadsheets

Work Experiences

  • Provided administrative procedures, company policies, and performance standards training to new employees.
  • Was in charge of maintaining and monitoring computer systems, websites, and networks.
  • Pay for insurance, notary services, and an independent appraisal.
  • Improved the performance of new team members through effective training and support.
  • Clients, opposing counsel, Justice Chambers, and the clerk's office were among the people with whom I communicated.
  • Played a key role in achieving and maintaining top client satisfaction and retention by maintaining project deliverable accuracy and alignment with specifications.
  • I'm in charge of assisting the Project Manager with day-to-day project administration tasks, such as project filling and document submission to the customer.
  • Was prompt and professional in my responses to clients' questions and concerns.
  • Kept track of the office inventory by ordering supplies on a monthly basis.
  • Handle SID and other internal reports, as well as reporting and escalation procedures.

Summaries

  • Organize resources efficiently to keep teams productive and on track to meet daily goals.
  • Customer service skills that are second to none.
  • Dedicated clerical team member seeking additional work experience in the Miscellaneous.
  • Exceptional at keeping files organized and composing professional correspondence.
  • Meticulous Office Administrator capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Microsoft Excel.
  • Delivering critical clerical support to internal teams, customers, vendors, and other stakeholders has proven to be a success.
  • Additional experience as a personal assistant to executives and as a coordinator of corporate events.
  • Motivated Office Automation Clerk looking for a new job where her data analysis and strategic planning skills can be put to good use.
  • Team player who is methodical and detail-oriented and has expertise in risk assessment.
  • Reliable Program Support Assistant seeking to apply 5 years of project management and data analysis experience to the Office Administrator position.

Accomplishments

  • Determined
  • Process Improvement: Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Secured
  • Scheduling: Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers.
  • Multitasking: Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Launched
  • Resolved
  • Completed
  • Documented
  • Integrated

Affiliations

  • National Association for Information Destruction (NAID)
  • Association of Information Technology Professionals
  • Freemason
  • Healthcare Administrative Professionals Association (HAPA)
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management
  • Rotary International
  • Society of Women Engineers
  • National Career Development Association (NCDA)
  • Chartered Institute of Personnel and Development (CIPD)

Certifications

  • Six Sigma Yellow Belt
  • Certified Meeting Planner (CMP)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Agile Certified Practitioner (ACP) by PMI
  • Google Analytics Certification
  • ServSafe
  • HubSpot Inbound Marketing Certification

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