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Skills

  • Contract development and management
  • Budgeting and financial planning
  • Communications
  • Data-driven decision making
  • Vendor relationship management
  • Business operations
  • Problem resolution
  • Customer service
  • Advanced Excel and supply chain modeling tools
  • Team building

Work Experiences

  • Improved the overall efficiency and productivity of the team.
  • Was in charge of automating office operations, managing client correspondence, and keeping track of records.
  • Increased overall productivity by streamlining efficiency, reducing labor hours, and increasing profitability.
  • Was in charge of supervising and training customer service team members in order to ensure that they provided exceptional service, which increased retention and satisfaction.
  • Increased sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Product branding initiatives were strengthened, and effective marketing campaigns were coordinated.
  • Coordinated, led, and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Studied existing procedures and policies to provide optimal leadership to employees and framework operations when filling in for absent managers.
  • Devised new marketing strategies to expand my customer base and market share by promoting Power BI through various channels.
  • Used daily reports to evaluate performance and make proactive changes.

Summaries

  • Strong technical skills and experience in project management.
  • Customer-focused leader looking for a position as an assistant or operations manager.
  • Ability to recognize method issues and integrate system solutions to achieve standard.
  • Proven abilities in forming and leading strong teams to achieve difficult goals.
  • Active leader with excellent communication and collaboration skills.
  • Mentor who is adept at motivating and challenging team members to meet and exceed company goals.
  • Jira and Adobe Creative Suite experts with exceptional interpersonal skills.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Proficient in promoting initiative by leveraging risk assessment and client relations knowledge.
  • Material Program Manager with stakeholder engagement and cross-functional collaboration abilities.

Accomplishments

  • Managed procurement for a high-profile $4 project, ensuring all materials were delivered ahead of deadline without any production delays.
  • Drove an initiative that lowered procurement cycle time by 66% by introducing an automated order management system.
  • Increased supplier compliance reporting by 61% through the introduction of digital tracking systems and clear communication protocols.
  • Ensured an on-time launch of the Salesforce by orchestrating material procurement across 6 global locations.
  • Established KPIs and tracked supplier performance leading to a 31% increase in on-time deliveries over one year.
  • Enabled seamless production ramp-up for a new product by working closely with suppliers and reducing material lead times by 22% days.
  • Negotiated key contracts with multinational suppliers, achieving a cost reduction of $4 while maintaining material quality and availability.
  • Improved quarterly procurement forecast accuracy by 55% through the implementation of demand planning software.
  • Led the transition to a new supply chain management platform, effectively cutting manual purchasing workload by 17% hours per week.
  • Implemented JIT (Just-In-Time) procurement process, reducing excess stock costs by $8 annually.

Affiliations

  • Certified ISO 9001:2015 Auditor, category
  • Project Management Professional (PMP), system
  • Member, Materials Research Society (MRS)
  • Member, APICS (now ASCM)
  • Member, International Institute of Business Analysis (IIBA)
  • Lean Six Sigma Green Belt Certification – Ironclad Systems
  • Active Member, Society for Manufacturing Engineers (SME)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE), procedure
  • Certified Professional in Supply Management (CPSM), ISM
  • Member, Chartered Institute of Procurement & Supply (CIPS)

Certifications

  • CompTIA A+ Technician
  • Certified in Logistics and Supply Chain Strategy - Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • Contract & Supplier Management Certification - Cedar Works
  • Material Requirements Planning Certification - Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • Supplier Diversity and Inclusion Certificate - 2023 - Cedar Works
  • Certified Purchasing Manager (CPM) - program
  • Certified International Supply Chain Professional (CISCP) - Atlanta
  • ServSafe

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