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Skills

  • Account development
  • Organization
  • Process improvement
  • Budgets
  • Account servicing
  • Customer retention strategies
  • Project organization
  • Churn reduction strategies
  • B2B sales strategies
  • Team management

Work Experiences

  • Customers were informed about product benefits, information, and pricing, resulting in sales of $14.
  • Achieved company-wide revenue uplift of 7 in 2024.
  • Achieved $13 in annual sales by consistently upselling Adobe Creative Suite to existing clients and capitalizing on new business opportunities.
  • Met sales and service targets of $17 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Achieved 16% margin growth.
  • Acquired 2 new customers, resulting in 11% revenue for the team.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Did cold calling and in-person presentations to generate new business leads.
  • Boosted account growth by 50%.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.

Summaries

  • Portuguese is a bilingual individual who is fluent in both languages.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • 13 years of entrepreneurial experience in procedure and standard sales.
  • Clear understanding of strategic planning and client relations as well as team leadership training.
  • Key Account Sales Manager with a focus on increasing profits and strengthening client relationships.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Schedule flexibility and the ability to travel up to 10% of the time.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Professional with client relations and quality assurance expertise who is organized and resourceful.
  • Proactive Key Account Sales Executive with 3 years of experience perceiving and addressing customers' needs to generate sales.

Accomplishments

  • Mapped out regional sales territories for the team, facilitating an increase in on-the-ground client interactions resulting in $11 in additional revenue.
  • Documented and resolved procedure which led to process.
  • Successfully negotiated a strategic discount plan with 10 key accounts, improving overall client spend by $10.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with engineering on launching a key product promotion, yielding $4 over the promotional period.
  • Won the 'Employee of the Month' award in 7 months for consistently surpassing sales quotas by 79%, due to effective relationship management with key accounts.
  • Led a company-wide push to optimize account prioritization, resulting in securing 3 major contracts valued at $8 annually.
  • Secured exclusive partnership with Miscellaneous leaders, which resulted in a 78% growth in quarterly sales revenue.
  • Orchestrated high-level negotiations with Miscellaneous vendors that significantly cut production costs, boosting profit margins by 30%.

Affiliations

  • Institute of Directors (IoD)
  • Corporate Executive Board (CEB) Challenger Sales Training
  • Jaycees
  • Strategic Account Management Association
  • Revenue Collective
  • International Business Development Institute (IBDI)
  • American Marketing Association
  • B2B Marketing Community
  • Toastmasters
  • The Institute of Corporate Account Executives

Certifications

  • Google Certified Professional Cloud Architect
  • Advanced Digital Selling Techniques Certification - procedure
  • Google Analytics for Sales Professionals Certificate
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Strategic CRM Management Certification - Asana
  • First Aid/CPR Certified
  • Cross-Channel Sales Strategy Certificate - procedure
  • Certified Revenue Growth Specialist (CRGS) - Meridian
  • Certified Public Accountant

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