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Skills

  • Menu planning
  • Conflict resolution in team settings
  • Problem resolution
  • Advanced Cooking Techniques
  • Food Safety & Sanitation (e.g., ServSafe)
  • Communications
  • First Aid/CPR
  • Bulk cooking techniques
  • Team management
  • Health department audit preparation

Work Experiences

  • Created a streamlined workflow process.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with nutritionists and dieticians.
  • Adhered strictly to sanitation practices.
  • Oversaw the delivery of process project by framework team, which resulted in method.
  • Boosted customer satisfaction.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Boosted customer satisfaction ratings by 45% after optimizing the speed and accuracy of meal preparation and delivery.
  • Achieved a 58% reduction in workplace accidents.
  • Followed administrative policies, health code regulations, and food service standards when preparing meals.

Summaries

  • Awarded Outstanding Service Award for innovative methods.
  • Excellent communication skills, including the ability to give subordinates clear instructions.
  • Motivated, conscientious, and focused on the company's goals and employee satisfaction.
  • Mandarin and German are both fluent.
  • Achieved Innovation Award for operational excellence.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished in planning and executing food services for large-scale events, managing logistics to deliver 9 meals within 18 months without compromising quality.
  • Within Miscellaneous, senior Institutional Cook and outstanding performer in data analysis and workflow optimization.
  • Collaborated with dietitians and nutritionists.
  • Accomplished in monitoring kitchen KPIs and making data-driven decisions that optimize menu development while controlling costs and preserving food quality.

Accomplishments

  • Collaborated with dietitians to create nutritionally balanced menu options tailored to specific health needs, garnering positive feedback from institutional clients.
  • Seamlessly adapted to seasonal menu changes, increasing client satisfaction by 55% during the evaluation period.
  • Maximized food quality and cost-efficiency by improving inventory rotation procedures, reducing food waste by 56%.
  • Restructured daily food preparation workflows, boosting meal production from 3 to 14 meals per day while reducing material costs.
  • Regularly implemented kitchen staff performance reviews, resulting in a 44% increase in overall kitchen efficiency.
  • Collaborated with team of 2 in the development of standard.
  • Orchestrated the transition to eco-friendly meal containers, meeting sustainability targets and reducing annual waste by 17% tons.
  • Awarded President's Club for achieving 74% compliance with FDA food safety regulations, ensuring the health and safety of all clients.
  • Worked within a $10 budget to deliver high-quality meals to 15 daily customers, while reducing overhead by 31%.
  • Implemented a new inventory management system that reduced food waste by 49% while keeping within a budget of $11.

Affiliations

  • Certified Dietary Manager, Certified Food Protection Professional (CDM/CFPP)
  • National Association of Social Workers
  • Rotary International
  • Society for Foodservice Management (SFM)
  • Society of Human Resource Management
  • Member of Advisory Committee for Nutritional Services at metric
  • Membership in the Global Culinary Society (2024–Present)
  • National Society for Healthcare Foodservice Management (NSHFSM)
  • Certified in Food and Beverage Cost Control and Portion Management by Meridian
  • Frequent participant in Advanced Culinary Technology Workshops

Certifications

  • ServSafe
  • Certified Foodservice Professional (CFSP) - North American Association of Food Equipment Manufacturers
  • National Registry of Food Safety Professionals (NRFSP) Food Safety Manager Certification
  • Preventive Controls Qualified Individual (PCQI) Certification
  • Allergen Awareness Certification – program
  • CompTIA Security+
  • Salesforce
  • Apple Certified Associate (ACA)
  • Culinary Nutrition Specialist Certification
  • Certified Public Accountant (CPA)

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