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Skills

  • Training program development
  • DRG assignment
  • Claim Rejection Minimization
  • End-user EHR Usability Enhancement
  • Relationship development
  • 3M Encoder
  • Project management
  • Business operations
  • Regulatory compliance
  • Billing Optimization

Work Experiences

  • Aided physicians in improving diagnosis accuracy.
  • Achieved results within three years.
  • Achieved an average resolution time of 16 hours.
  • Went over the charts and highlighted any information that was missing or incorrect.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the system conversion and ensured that there was minimal downtime during the updates.
  • Acted as the primary McKesson subject matter expert.
  • Pulled patient records accurately for upcoming appointments and procedures, usually within 4 hours.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Collaborated with senior executives.

Summaries

  • Within Miscellaneous, senior Inpatient McKesson Consultant and outstanding performer in quality assurance and stakeholder engagement.
  • Adept at configuring decision support tools.
  • Adept in implementing McKesson-based workflows.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Configured clinical decision support systems within McKesson.
  • Contributed to the success of 13 quality improvement projects.
  • Dedicated to improving patient care quality.
  • Inpatient McKesson Consultant with 10 years of successful workflow optimization and performance reporting experience.
  • Adept in implementing McKesson-based workflows that reduce medication errors by 64% through automation and clinical integration.
  • Achieved results within a 2017-period.

Accomplishments

  • Led post-implementation review of McKesson EHR modules, resolving 20% of open issues within 3 months.
  • Collaborated with cross-functional teams to configure and deploy McKesson's Revenue Cycle Management module, resulting in $12 revenue improvement in 2016.
  • Partnered with the IT department to implement real-time monitoring solutions, reducing McKesson system downtime by 16% over the past year.
  • Integrated McKesson technology with system to produce more accurate patient-volume forecasts, reducing staffing shortages by 56%.
  • Facilitated a system-wide audit preparation using McKesson's audit tracking capabilities, achieving 100% compliance with system regulations.
  • Increased system response times by 45% following an optimization of McKesson database structures, directly impacting clinician satisfaction.
  • Collaborated with procedure to develop McKesson training programs, increasing overall system adoption by 25% across 14 offices.
  • Collaborated with team of 10 in the development of procedure.
  • Achieved OSHA by enhancing system issue resolution capacities within McKesson software, boosting productivity in product.
  • Systematized the use of McKesson's case management tools, streamlining discharge planning processes which decreased average patient stay by 13 days.

Affiliations

  • Association of Medical Directors of Information Systems (AMDIS)
  • Project Management Institute (PMI)
  • Patient Safety Movement Foundation
  • Association for Computing Machinery
  • American College of Healthcare Executives (ACHE)
  • Healthcare Financial Management Association (HFMA)
  • Jaycees
  • American Medical Informatics Association (AMIA)
  • Society for Health Systems (SHS)
  • Clinical Data Interchange Standards Consortium (CDISC)

Certifications

  • Certified Health Data Analyst (CHDA)
  • Lean Six Sigma Green Belt for Healthcare
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS)
  • Certified McKesson Implementation Specialist
  • Advanced Certification in Integrated Healthcare Information Systems
  • McKesson Clinical Documentation Specialist Certification
  • Salesforce
  • ServSafe
  • McKesson Paragon Certified Consultant
  • Health IT Specialist Certification

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