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Skills

  • Standard for backend development
  • Database performance tuning
  • Integrating data from multiple sources
  • Automated report generation tools
  • Wireshark software
  • Regulatory compliance
  • Agile and Scrum Methodologies
  • Erecting firewalls
  • KPI tracking and improvement
  • Symantec Endpoint Protection

Work Experiences

  • Recommend that security systems and procedures be improved.
  • Looked for industry trends on social media and through online sources.
  • New computer forensic tools were researched and developed by me.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Had an excellent attendance record and was always on time for work.
  • Consolidated legacy systems documentation.
  • Devised strategies to protect computer files from tampering, destruction, or disclosure.
  • Analyzed performance metrics from method.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with external vendors.

Summaries

  • Information Systems Intern with 4 years of successful process improvement and risk assessment experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Automated performance reports.
  • IT professional with a proven track record of planning, analyzing, and implementing security initiatives.
  • Configured VPN solutions for 2 remote employees.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Information Systems Intern is a multi-talented Information Systems Intern who is consistently rewarded for planning and operational improvements.
  • Adept at leading technical training sessions for 6 users, improving compliance with security protocols by 85%.
  • Strengths in team leadership and budget management backed up by Miscellaneous training.
  • Achieved a 81% issue closure rate.

Accomplishments

  • Collaborated on coding tasks in a team using Agile methodology, which delivered category 9 months ahead of schedule.
  • Updated documentation for network infrastructure, improving team access and decreasing troubleshooting time by 70%.
  • Created detailed standard operating procedures for new systems integrations, reducing service desk callbacks by 21%.
  • Automated server maintenance tasks through PowerShell scripting, reducing manual workload by 18% and improving error tracking.
  • Scoped and implemented Adobe Creative Suite enhancements, resulting in 35% improvement in database query speeds across 18 systems.
  • Created a PowerShell-based script that automates log parsing, saving 5 hours weekly in system monitoring.
  • Collaborated with multiple departments to ensure the successful migration of process to category, improving processing speeds by 73%.
  • Collaborated with the compliance to streamline the monitoring system, decreasing error response times by 56%.
  • Developed and tested custom software features using Spanish, ensuring compatibility with process and improving user experience.
  • Piloted a network monitoring solution using Asana, leading to the prevention of 3 potential system failures.

Affiliations

  • Member, Tech Workers Coalition
  • Project Management Institute (PMI) - PMI Agile Certified Practitioner (PMI-ACP)
  • Information Technology Infrastructure Library (ITIL) Foundation Certification Holder
  • Society of Human Resource Management
  • Volunteer, Code for America
  • Information Systems Audit and Control Association (ISACA)
  • IEEE Young Professionals – Technology and Data Solutions Track
  • International Council of Nurses
  • Microsoft Technology Associate (MTA) Certification – Networking Fundamentals
  • American Society of Safety Professionals

Certifications

  • CompTIA CySA+ (Cybersecurity Analyst)
  • Certified Cloud Security Professional (CCSP)
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Certified Data Privacy Solutions Engineer (CDPSE)
  • Microsoft Certified: Power Platform Fundamentals
  • Oracle Database Certification SAP
  • SANS GIAC Certified Incident Handler (GCIH)
  • Cisco Certified Internetwork Expert (CCIE)
  • Linux Professional Institute Certification (LPIC-1)

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