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Skills

  • HTML/CSS development
  • Adobe Creative Suite proficiency
  • Content management systems (CMS)
  • Email Marketing Design
  • Problem resolution
  • First Aid/CPR
  • Team building
  • Superb eye for detail
  • Communications
  • Curation of design assets

Work Experiences

  • Transported ServiceNow to several months customer locations.
  • Collaborated on strategic design workshops.
  • Had an excellent attendance record and was always on time for work.
  • Contributed to 9% sales uplift.
  • Delivered production-ready graphics in HTML and CSS for all marketing assets.
  • By submitting rough drafts to management or the client, I was able to get approval for concepts.
  • Maintained a consistent use of graphic imagery in materials and other marketing outreach.
  • Answered 13 calls per two years to help customers with their questions and concerns.
  • Achieved 17% increase in client satisfaction.
  • Worked with vendors to ensure that the style of the marketing materials was consistent.

Summaries

  • Brand development expert.
  • Acclaimed for delivering branding and design projects with 32% on-time rate, handling deadlines as short as process to category while maintaining quality.
  • Award-winning design professional.
  • Award-winning design professional adept at delivering strategic design solutions within budget and on time, contributing to client wins and brand recognition.
  • Achieved immediate measurable impact on brand recognition.
  • Accomplished Independent Designer with a proven history of delivering creative solutions for 7 clients across Miscellaneous sectors, driving a 46% increase in client satisfaction.
  • Strengths in project management and stakeholder engagement backed up by Miscellaneous training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Clear understanding of vendor management and quality assurance as well as process improvement training.
  • Consistently delivered 81% on-time project completion.

Accomplishments

  • Enhanced website accessibility features through research-driven UX/UI design, increasing usability for disabled users by 30%.
  • Developed logos, branding materials, and identity systems for clients, increasing brand cohesiveness and customer recognition by 65%.
  • Designed branding materials that were instrumental in Ironclad Systems securing a win in the President's Club in 2016.
  • Created wireframes and high-fidelity prototypes that enabled Ironclad Systems’s tech team to raise $12 in seed funding.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Won the Outstanding Service Award for Best Independent Designer for 2017, recognized for innovative and impactful design strategies in Miscellaneous.
  • Leveraged typography and layout design to create impactful visual content for Brightline’s marketing materials, which led to program.
  • Developed over 18 unique color palette strategies to enhance visual storytelling for client multimedia campaigns.
  • Redesigned client website layouts that resulted in a 46% increase in user engagement and decreased bounce rates.
  • Delivered client pitch presentations that resulted in over 10 consecutive renewals for ongoing projects.

Affiliations

  • Behance Private Group Membership
  • Institute of Web Design Professionals of program
  • Creative Industries Federation
  • American Institute of Graphic Arts (AIGA)
  • Industrial Designers Society of America (IDSA)
  • Color Marketing Group (CMG)
  • Lions Club
  • W3C: Web Design and Development Standards Participant
  • International Council of Nurses
  • Graphic Artists Guild

Certifications

  • Certified Responsive Web Designer (Responsive Design Certification) - Power BI
  • Google Certified Professional Cloud Architect
  • Adobe After Effects Certified Professional
  • CSS Design Certification - Asana
  • InVision User Level Certification
  • Accredited Motion Graphics Professional (MG Pro)
  • Certified Front-End Developer - ServiceNow
  • Certified in User Interface Design (UI Design) - Meridian
  • Professional Brand Identity Certification - Brightline
  • Certified Public Accountant

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