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Skills

  • Audit preparation and success
  • Family Support Plan development
  • Family reunification strategy development
  • Proficient in ServiceNow
  • Program development
  • Training program development
  • Holistic family services coordination
  • Client needs assessments
  • Team leadership and supervision
  • Crisis Response Team Leadership

Work Experiences

  • Achieved a 34% reduction in foster care placements.
  • Achieved results across Denver.
  • Created integrated care plans.
  • Looked for industry trends on social media and through online sources.
  • Referred clients to the appropriate team members, community agencies, and organizations to meet treatment needs.
  • Created reports tracking family and child development milestones.
  • Achieved a 28% decrease in employee turnover.
  • Addressed specific family needs.
  • Boosted team productivity by 19%.
  • Collaborated with state legislators.

Summaries

  • Achieved results over the span of 2017.
  • Strengths in process improvement and strategic planning backed up by Miscellaneous training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Coordinated proactive services.
  • Costs were consistently reduced while profits were increased.
  • Family Services Supervisor with 10 years of successful project management and data analysis experience.
  • Boosted team morale and performance.
  • Coordinated resources for high-risk families.
  • Collaborated with teams.
  • Collaborated with legislators and policymakers.

Accomplishments

  • Collaborated with community organizations to secure funding for support services for 10 families, increasing capacity for aid by 55%.
  • Published a research paper on family services intervention models, receiving recognition from Cedar Works at the method.
  • Successfully prepared departmental audits, maintaining compliance with program and securing 57% audit success rate.
  • Consulted with local, state, and federal agencies to develop comprehensive child welfare policies, contributing to framework achievement in 2019.
  • Documented and resolved initiative which led to program.
  • Established a system of regular case reviews to ensure all family re-engagement strategies were updated quarterly, leading to a 24% increase in long-term family stability.
  • Managed and directed a multidisciplinary team of 8 professionals to provide culturally competent services to diverse families.
  • Developed family support plans that reduced child placement disruptions by 21% across Raleigh.
  • Facilitated conflict resolution workshops for families, achieving a 40% reduction in family-related disputes and legal interventions.
  • Coordinated holistic family service efforts with cross-agency collaboration, improving resource distribution and client outreach by 53%.

Affiliations

  • Society of Women Engineers
  • Council for Family and Child Caring Agencies (CFCCA)
  • National Council on Family Relations (NCFR) – Child Well-being Advocate
  • National Foster Parent Association (NFPA) – Foster Care Program Liaison
  • American Counseling Association (ACA) – Family Counseling Division
  • American Family Therapy Academy (AFTA)
  • Coalition for Juvenile Justice (CJJ) – Youth and Family Engagement Committee
  • American Marketing Association
  • Child Welfare League of America (CWLA) – Advocacy Board Member
  • Association for Computing Machinery

Certifications

  • Certified Social Work Case Manager (C-SWCM) - Meridian
  • CPR and First Aid Certification system
  • Certified Trauma Practitioner (CTP) Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • Child Welfare Endorsement Certification Colorado
  • First Aid/CPR Certified
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • Professional Family Mediator (PFM) Certification Ironclad Systems
  • SHRM Certified Professional (SHRM-CP)

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