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Skills

  • Problem resolution
  • Disaster impact and recovery analysis
  • Legal compliance audits
  • Team management
  • Building repairs
  • Supervision
  • MS Office
  • Process improvement
  • Process improvement strategies
  • Government agency liaison

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Certified in OSHA.
  • Consistently exceeded client expectations.
  • Conducted comprehensive damage inspections across Raleigh, resulting in 18 homeowners receiving aid within a 18 months period.
  • Completed 9-point checklists for each home.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Completed 16-point checklists for each home to ensure structural safety after disaster impact.
  • Conducted comprehensive damage inspections.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Adhered to safety guidelines.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Offering 2 years of experience as well as the ability to train and mentor junior staff in the application of procedures and codes.
  • Collaborated with local authorities.
  • Ready to contribute 3 years of inspection experience to Meridian.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Assessed properties affected by procedure.
  • Within Miscellaneous, senior Disaster Home Inspector and outstanding performer in process improvement and strategic planning.
  • Committed to upholding disaster safety standards.
  • Costs were consistently reduced while profits were increased.
  • Conducted thorough on-site home evaluations.

Accomplishments

  • Served as a FEMA liaison during disaster recovery operations in Phoenix, facilitating aid distribution to impacted neighborhoods.
  • Collected and analyzed data for disaster recovery, leading to strategic reconstruction plans in Seattle.
  • Reduced structural damage claims backlog by 28% after implementing a new documentation protocol.
  • Worked closely with framework to secure additional federal funds for rebuilding programs, ultimately benefiting 4 households.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed complex inspection scheduling for 5 homes, ensuring all were evaluated within the critical three years post-disaster.
  • Improved overall post-disaster home safety by conducting detailed assessments in compliance with local ordinances and safety regulations.
  • Identified 85% of homes at risk of mold growth, swiftly coordinating remediation to prevent health hazards.
  • Worked with local municipalities to identify unsafe housing conditions, resulting in the fast-tracking of repairs for 10 homes.
  • Authored comprehensive structural integrity reports used by insurance agencies to expedite disaster recovery efforts for homeowners.

Affiliations

  • American Medical Informatics Association
  • National Institute of Building Sciences (NIBS)
  • National Association of Disaster Recovery Professionals (NADRP)
  • National Water Damage Restoration Training Academy
  • Freemason
  • Rotary International
  • International Council of Nurses
  • American Physical Society for Structural Integrity (APS-SI)
  • Toastmasters
  • National Fire Protection Association (NFPA)

Certifications

  • National Flood Insurance Program (NFIP) Adjuster Certification
  • Apple Certified Associate (ACA)
  • Certified Wind Damage Mitigation Inspector
  • Certified Public Accountant (CPA)
  • Certified Building Official (CBO)
  • Certified Property Condition Assessor (CPCA)
  • OSHA 30-Hour Construction Safety Certification
  • Certified Fire and Safety Inspector (CFSI)
  • Ladder Safety Certification
  • FEMA Public Assistance Program Specialist Certification

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