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Skills

  • Operations management
  • Employee scheduling
  • Preventive maintenance
  • Business Development
  • Contract negotiation/review/drafting
  • Process improvement
  • Contract auditing
  • Proficiency in client relations
  • Operational improvement
  • Kennel cleaning and sanitizing methods

Work Experiences

  • Was in charge of scheduling, training, and performance monitoring for 11 employees.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Used best maintenance and safety practices with a 8% incident rate.
  • Achieved Outstanding Service Award.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Kept track of priorities and communicated with the maintenance team and management.
  • Created and documented protocols for preventive maintenance procedures, which reduced equipment issues and decreased downtime by 12%.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Customer-focused Sales Representative with 12 years of experience solving problems for clients.
  • Director of Facilities with 15 years of successful workflow optimization and data analysis experience.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Director of Facilities is a multi-talented Director of Facilities who is consistently rewarded for planning and operational improvements.
  • Among his accomplishments is the creation of a program app for use in the framework industry.
  • Achieved total savings of $17 annually.
  • Achieved asset longevity.
  • Strengths in performance reporting and risk assessment backed up by Miscellaneous training.
  • Adept at building automation system (BAS) optimization, lowering maintenance costs and improving productivity by streamlining building operations.

Accomplishments

  • Streamlined
  • Designed streamlined workflow processes in facilities management that reduced downtime by 30% and improved overall operational efficiency.
  • Directed the full retrofit of 18 lighting systems to LED technologies, saving $9 annually in energy costs.
  • Chair of the sustainability committee which successfully reduced waste outputs by 14 tons, contributing to the company’s corporate responsibility objectives.
  • Monitored
  • Resolved product issue through consumer testing.
  • Prepared
  • Established
  • Design: Responsible for creative design for prominent system.
  • Directed a cleanup of deferred maintenance across 4 sites, eliminating 22% of unresolved issues within one year.

Affiliations

  • American Marketing Association
  • Affiliate Program for Benchmarking Facilities from Brightline
  • Freemason
  • American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE)
  • Institute of Workplace and Facilities Management (IWFM)
  • Emergency Management Association Membership
  • Institute of Real Estate Management (IREM)
  • American Society of Safety Professionals
  • Rotary International
  • Certified Facility Manager (CFM)

Certifications

  • Certified Property Manager (CPM) from IREM
  • Certified Maintenance & Reliability Professional (CMRP)
  • Professional Certificate in Energy Management Systems from procedure
  • Certified Construction Manager (CCM)
  • Advanced HVAC Operations and Maintenance Certification
  • Certified Public Accountant
  • Commercial Real Estate Property Manager Certification
  • Nebosh National Certificate in Fire Safety and Risk Management
  • Certified HVAC Expert Program from Vantage
  • Contract Management Certification from Vantage

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