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Skills

  • Time management skills
  • Process improvement
  • Safety measures
  • Positive learning process
  • Inventory replenishment
  • Customer needs assessment
  • Team management
  • Proficiency in client relations
  • Operational improvement
  • Supervision

Work Experiences

  • Kept track of priorities and communicated with the maintenance team and management.
  • Was in charge of the facility's day-to-day operations.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Achieved a 34% reduction in carbon footprint.
  • Transported Salesforce to 18 months customer locations.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Oversaw 6 employees by coaching them on their daily responsibilities and delegating tasks.

Summaries

  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Aligned facilities management strategy with business growth.
  • Adept at building automation system (BAS) optimization, lowering maintenance costs and improving productivity by streamlining building operations.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Within Miscellaneous, senior Director of Facilities and outstanding performer in team leadership and client relations.
  • Aligned facility management with business objectives.
  • Professional with 16 years of progressive experience in the field who is highly organized and detail-oriented.
  • Expert at reducing production downtime through proper planning, inspection, and troubleshooting.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Identified
  • Monitored
  • Resolved
  • Developed
  • Chair of the sustainability committee which successfully reduced waste outputs by 14 tons, contributing to the company’s corporate responsibility objectives.
  • Streamlined
  • Developed policies and procedures for compliance with OSHA, resulting in a 47% decrease in reportable workplace incidents across all facilities.
  • Managed
  • Trained
  • Won

Affiliations

  • National Institute of Building Sciences (NIBS)
  • Project Management Institute (PMI) – Facilities Special Interest Group
  • Occupational Hygiene Society of method
  • National Association of Social Workers
  • Association of Information Technology Professionals
  • International Council of Nurses
  • Rotary International
  • American Marketing Association
  • Association for Computing Machinery
  • Project Management Institute

Certifications

  • Institute of Workplace and Facilities Management (IWFM) Level 6 Professional Diploma
  • Leadership in Energy and Environmental Design Accredited Professional (LEED AP)
  • Certified Energy Manager (CEM) from the Association of Energy Engineers (AEE)
  • Salesforce
  • Project Management Professional (PMP)
  • Professional Certificate in Energy Management Systems from procedure
  • Building Operator Certification (BOC) by Northwest Energy Efficiency Council
  • Certified Property Manager (CPM) from IREM
  • ISO 41001 Lead Auditor for Facility Management Systems
  • Commercial Real Estate Property Manager Certification

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