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Skills

  • Competitor Benchmarking Analytics
  • Supervision
  • Team Leadership & Development
  • Big data processing
  • Data governance implementation
  • Relationship development
  • Data Architecture Re-Design
  • Agile & Lean Project Management
  • Predictive modeling
  • Dashboard Design & Development

Work Experiences

  • Achieved 47% productivity increases across data teams.
  • Analyzed customer behavior data to redesign user experiences, boosting NPS scores by 12% within 5 months.
  • Compiled current business intelligence data into reports and polished presentations, highlighting findings and making recommendations for improvements.
  • Mapped out current business and operational processes and made recommendations for how they could be improved.
  • Collaborated closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Achieved results within 2022.
  • Increased annual revenue by 13% by recommending improvements in program efficiency.
  • Used my problem-solving skills to analyze and resolve issues that were affecting business operations and achieving goals.
  • Achieved a 43% rise in customer retention.
  • Achieved 45% market share growth.

Summaries

  • Applied strategic foresight.
  • Director of Business Intelligence is a multi-talented Director of Business Intelligence who is consistently rewarded for planning and operational improvements.
  • Collaborative BI leader experienced in hosting C-suite level discussions and presentations, shaping data-driven strategies that deliver measurable ROI improvements of 82%.
  • 14 years of Miscellaneous industry success from a seasoned business analyst.
  • Champion of BI team development, providing leadership and mentorship that has led to a 59% improvement in employee engagement and the growth of high-performing analytics professionals.
  • Aligned BI solutions with organizational goals.
  • Within Miscellaneous, senior Director of Business Intelligence and outstanding performer in performance reporting and project management.
  • Championed BI team development.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Business Intelligence Director with a focus on optimizing data flow, infrastructure overhauls, and system automation to minimize downtime by 55% and refine reporting accuracy.

Accomplishments

  • Presented business intelligence findings to C-Suite leaders, influencing strategic pivots and growth-leading decisions that resulted in process increase in annual revenue.
  • Documented and resolved method which led to system.
  • Facilitated collaboration between data, sales, and finance departments to streamline reports, leading to better inventory planning and a 60% reduction in stockouts.
  • Led the development of KPI dashboards that provided real-time insights into company performance, helping decrease decision-making time by 49% hours.
  • Supervised the successful delivery of over 15 BI projects, enhancing company-wide analytical capabilities and ensuring timely execution of key initiatives.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed a self-service business intelligence system, reducing dependency on data teams and cutting processing time for report requests by 8 hours.
  • Analyzed customer retention patterns with BI tools, improving loyalty program effectiveness and reducing churn by 57%.
  • Resolved product issue through consumer testing.
  • Developed a company-wide data literacy program, enhancing data fluency by 56% and fostering a data-driven culture.

Affiliations

  • International Institute of Business Analysis (IIBA)
  • Competitive Intelligence Professionals Group
  • Institute of Certified Management Consultants (ICMC)
  • American Society of Safety Professionals
  • International Council of Nurses
  • Association for Information Systems (AIS)
  • Predictive Analytics World (PAW) Community
  • Society of Women Engineers
  • Lions Club
  • Certified Analytics Professionals Network (CAP Network)

Certifications

  • SAS Certified AI & Machine Learning Professional
  • Cisco Certified Network Associate (CCNA)
  • Salesforce Certified Einstein Analytics and Discovery Consultant
  • CompTIA Security+
  • Microsoft Certified: Power BI Data Analyst Associate
  • Lean Six Sigma Black Belt Certification
  • Amazon Web Services (AWS) Certified Data Analytics Specialty
  • Data Governance and Stewardship Professional (DGSP)
  • Certified Information Systems Auditor (CISA) - program
  • Apple Certified Associate (ACA)

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