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Skills

  • Business requirements gathering
  • Data collection and analysis
  • Business Process Reengineering (BPR)
  • First Aid/CPR
  • Process improvement
  • Dashboard creation using SAP
  • Organization
  • Customer Data Analytics
  • Supervision
  • Relationship development

Work Experiences

  • Boosted client engagement by 46% year-over-year.
  • Achieved growth in 6 months.
  • Collaborated with finance to create a financial dashboard for executives, enabling 25% improvement in decision-making speed.
  • Contributed to the improvement of workflow optimization operations by demonstrating a clear link between current policies and business outcomes.
  • Assisted with due diligence, contracting, and valuation during the acquisition process.
  • Advocated for data-driven decision-making, which helped identify business inefficiencies, increasing revenue by $4 in 2020.
  • Kept track of employee tasks, assessing data processing and performance in order to assess business functions and inefficiencies.
  • Completed the migration within a 11-month timeframe.
  • Authored over 8 technical documents that enhanced team collaboration and improved end-user adoption rates by 81%.
  • Collaborated with developers to ensure proper implementation of APIs, reducing time-to-launch by 8 days.

Summaries

  • Digital Business Analyst who is rational, critical-thinking, and has 8 years of experience enhancing organizational operations through information systems solutions.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Digital Business Analyst with extensive experience setting up hardware and software components for procedure users.
  • Business Analyst with effective stakeholder management.
  • Committed to driving continuous improvement using key analytics tools and processes, always prioritizing results like reducing system defects by 22% in recent implementations.
  • Proven track record of translating specific business objectives such as growth and efficiency into new system designs.
  • Power BI and SAP expert.
  • Organized Systems Analyst with 7 years of experience assessing, reconstructing, and advancing computer systems.
  • Built scalable solutions.

Accomplishments

  • Facilitated weekly alignment meetings between product, marketing, and sales teams, reducing miscommunication during the project lifecycle by 42%.
  • Implemented cloud-based analytics systems using initiative, which contributed to cutting IT support tickets by 76% within the first 4 months.
  • Reduced request processing times by 84% after auditing and optimizing business workflows in collaboration with cross-functional departments.
  • Collaborated with team of 10 in the development of framework.
  • Initiated stakeholder focus groups to gather critical feedback for the development of Workday, improving customer satisfaction scores by 63%.
  • Restructured business intelligence (BI) processes with tools such as HubSpot, resulting in 57% faster insights and more actionable data visualizations.
  • Headed a cross-functional team to conduct A/B testing, optimizing digital product launches and increasing conversion rates by 16%.
  • Developed a continuous integration/continuous delivery (CI/CD) pipeline that reduced software deployment times by 15, improving team efficiency by 72%.
  • Coordinated with software development teams to ensure on-time delivery of Microsoft Excel, resulting in a 17% improvement in operational efficiency.
  • Carried out business requirements elicitation sessions with 9 stakeholders, ensuring seamless integration of Jira, reducing project turnaround by 9 hours.

Affiliations

  • Lean Six Sigma Institute
  • American Marketing Association
  • Association for Computing Machinery (ACM)
  • Microsoft Power BI User Group
  • Freemason
  • International Institute of Business Analysis (IIBA)
  • Jaycees
  • Society for Technical Communication (STC)
  • Association for Information Systems (AIS)
  • International Association of Privacy Professionals (IAPP)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • PMI Professional in Business Analysis (PMI-PBA) by Project Management Institute
  • Certified Business Analysis Professional (CBAP) by International Institute of Business Analysis (IIBA)
  • Certified Blockchain Business Analyst (CBBA) by Blockchain Training Alliance
  • ServSafe
  • SQL for Data Science Certificate by Harbor & Co.
  • Certified Public Accountant (CPA)
  • Agile Certified Practitioner (ACP) by Project Management Institute
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce

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