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Skills

  • Business Administration
  • Client relationship management
  • Business operations
  • Data collection and analysis
  • Data analysis for informed decision-making
  • Regulatory compliance
  • Agile Scrum Master Certification
  • Budgets
  • Earned Value Management (EVM)
  • Communications

Work Experiences

  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Identified category areas in need of improvement and implemented process program, resulting in a 8% increase in productivity.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Authored detailed project documentation.
  • Articulated solutions to mitigate risks.
  • Conducted supplier risk management assessments in order to evaluate the framework program for senior management's planning purposes.
  • Achieved a 65% reduction in project bottlenecks.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Increased productivity by 10% while lowering staffing and operational costs.
  • Authored detailed project documentation including project plans, risk assessments, and updates, ensuring audit compliance for Power BI initiatives.

Summaries

  • Proactive Corporate Project Manager uses determination and attention to detail to produce high-quality cross-functional collaboration work.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Within Miscellaneous, senior Corporate Project Manager and outstanding performer in process improvement and strategic planning.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Customer-focused professional with 15 years of experience in the Miscellaneous sector.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Resolved product issue through consumer testing.
  • Directed the deployment of method, resulting in enhanced project visibility and a 58% increase in project completion rate.
  • Facilitated agile methodology adoption that shortened average project cycle time by 64%, resulting in faster delivery of program.
  • Designed project KPIs, allowing for improved progress tracking that enabled project managers to reduce delays by one year.
  • Introduced automated workflow solutions in project management, reducing project lead time by 46% and enhancing accountability.
  • Streamlined communication between 6 teams, enhancing cross-department collaboration that spurred a 75% faster decision-making process.
  • Created detailed client-facing timelines and roadmaps, contributing to a 58% increase in customer satisfaction and retention rates.
  • Leveraged risk assessment models to forecast project challenges, reducing project overruns by 22% in 2018.
  • Successfully oversaw the transition of 15 legacy projects to a modernized platform, improving performance delivery by 73%.
  • Improved customer satisfaction by implementing efficient feedback loops and making real-time adjustments, leading to a satisfaction increase of 75%.

Affiliations

  • Society of Human Resource Management
  • Association for Operations Management (APICS) - CPIM Certification
  • Society of Women Engineers
  • American Society for the Advancement of Project Management (ASAPM)
  • American Society for Quality (ASQ)
  • PMI Project Control Community of Practice
  • International Agile Consortium
  • Jaycees
  • International Council of Nurses
  • Association for Project Management (APM)

Certifications

  • Project Management Professional (PMP)
  • PRINCE2 Foundation Certification - Practical Knowledge of PRINCE2 Projects
  • Certified Change Management Professional (CCMP) - Change Management Skills for Large-Scale Projects
  • Certified Third-Party Risk Management Professional (C3PRMP)
  • CompTIA Security+
  • Certified Business Process Improvement Practitioner - Expert in Process Optimization
  • Certified Ethical Hacker (CEH) - Security Awareness for IT-related Projects
  • Certified Six Sigma Green Belt - Process Improvement Achievements
  • Certified Public Accountant (CPA)
  • Scaled Agile Framework (SAFe) Leading SAFe - Large Agile Deployments

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