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Skills

  • Operational improvement
  • Access control systems installation
  • Project management software proficiency (ServiceNow)
  • Written and verbal communication
  • Network Video Recorder (NVR) configuration
  • Security and burglar alarms
  • Process equipment
  • Budgets
  • Communications
  • Low-latency video transmission set up

Work Experiences

  • Achieved a 48% enhancement in visual coverage.
  • Contributed to a 40% increase in response time during emergencies.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Oversaw the delivery of system project by method team, which resulted in system.
  • Acted as the liaison between clients and equipment manufacturers to ensure timely replacement of defective components, maintaining 29% client retention.
  • Addressed issues before client complaints arose.
  • Conducted thorough post-installation training.
  • Attended security and surveillance expos.
  • Transported QuickBooks to three years customer locations.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Completed over 7 installations.
  • CCTV Installer with 7 years of successful cross-functional collaboration and data analysis experience.
  • Clear understanding of workflow optimization and vendor management as well as workflow optimization training.
  • Accomplished in programming NVR and DVR systems for over 11 installations, facilitating efficient incident data management and video retention for up to three years.
  • Adept at integrating remote monitoring features.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Reliable Fire Alarm Technician with experience in equipment repair, annual maintenance and inspections, and system calibration.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 33% decrease in troubleshooting calls.
  • Accomplished in configuring multi-site NVR and DVR systems, enhancing security teams' incident archiving and retrieval capabilities over several months.

Accomplishments

  • Documented and resolved framework which led to method.
  • Advised clients on necessary system upgrades post-installation, increasing upselling revenue by 31%.
  • Collaborated with team of 2 in the development of procedure.
  • Engineered a cost-effective solution for a multi-zone surveillance network, reducing installation costs by 72% for a client within Miscellaneous.
  • Designed and installed custom surveillance systems across 14 commercial properties, improving theft prevention by 81%.
  • Streamlined installation processes, reducing project timeline on average by 11 hours per site, improving client satisfaction and minimizing disruptions.
  • Recommended and deployed cutting-edge thermal detection technology for Lakeside Partners, which provided 27% increased threat detection in low visibility environments.
  • Collaborated with property managers to design tailored security solutions, achieving 57% customer satisfaction for custom surveillance system installations.
  • Improved documentation and reporting on system failures, enhancing predictive maintenance processes and reducing equipment downtime by 58% overall.
  • Reported installation progress and milestones to stakeholders, achieving a 72% increase in project approval rates through direct communication.

Affiliations

  • Enrolled in professional development courses on physical security integration by initiative
  • Society of Human Resource Management
  • Member of Building Industry Consulting Service International (BICSI)
  • Completed Axis Communications Academy Product Certification
  • Rotary International
  • Certified in Panduit Infrastructure Cabling Solutions for Commercial Properties
  • Completed advanced training in Intrusion Detection Systems with Jira
  • Society of Women Engineers
  • Affiliated with the National Institute for Certification in Engineering Technologies (NICET)
  • Enrolled in continuing education on Network Video Recording by procedure

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Technician (CCT) Routing & Switching
  • IPVM Certified Access Control Professional (CERTAC)
  • Axis Communications Certified Professional
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Surveillance Installation Professional (CSIP)
  • Project Management Professional (PMP)
  • Bosch Video Systems Certification
  • CompTIA A+ Technician

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