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Skills

  • Operational improvement
  • Regulatory compliance
  • Problem resolution
  • Fraud detection and prevention training
  • Detection models
  • Ethics and compliance promotion
  • First Aid/CPR
  • Relationship development
  • Cooperative network management
  • Data analysis

Work Experiences

  • Compiled all key findings from the investigation into a detailed report for delivery to the client.
  • Analyzed financial and operational records.
  • Answered 13 calls per 6 months to help customers with their questions and concerns.
  • Achieved unanimous approval for policy changes.
  • Closed over 18 outstanding cases.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Collaborated with external auditors.
  • Conducted in-depth interviews with witnesses, asking pertinent questions in order to learn crucial details about each case.
  • Authored detailed, comprehensive reports that provided senior leadership with insights into systemic risks, leading to a category in internal processes.
  • Advised senior leadership on strategic internal controls.

Summaries

  • Achieved a 15% reduction in case backlog.
  • Resolved over 2 cases per month with a high rate of success.
  • Within Government, senior Assistant Inspector General and outstanding performer in budget management and project management.
  • Assistant Inspector General with 6 years of successful client relations and strategic planning experience.
  • With excellent project management, multitasking, and decision-making abilities, Assistant Inspector General is astute and diligent.
  • Achieved results over two years.
  • Achieved significant positive outcomes.
  • Assistant Inspector General is a multi-talented Assistant Inspector General who is consistently rewarded for planning and operational improvements.
  • Assistant Inspector General recognized for restructuring investigative teams.
  • Intelligent and astute, with a pragmatic approach to complaints, evidence, and records.

Accomplishments

  • Enhanced data analytics usage within the audit team, optimizing resource management and reducing case closure timelines by 76%.
  • Drafted and reviewed comprehensive investigative reports reviewed by senior leadership, prompting immediate corrective actions that saved the company $246,000.
  • Implemented policy changes in alignment with system, ensuring 17% compliance and reducing regulatory audit risks.
  • Supervised a team of 2 investigators, improving their output by 16% and increasing audit resolution efficiency.
  • Assisted in re-designing audit workflows, leading to a 41% boost in productivity and early resolution of key cases.
  • Prepared detailed audit reports leading to successful prosecution of 17 cases involving malfeasance and fraud activities.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted strategic reviews of departmental performance, recommending improvements that led to heightened accountability and reduced audit timeframe by 84% days.
  • Streamlined collaborations across departments such as legal and compliance, ensuring actionable audit findings and boosting compliance rates by 53%.

Affiliations

  • American Institute for Certified Public Accountants (AICPA)
  • Society of Women Engineers
  • Association of Inspectors General (AIG)
  • National Association of Social Workers
  • Government Accountability Project (GAP)
  • Municipal Auditors Association (MAA)
  • Project Management Institute
  • Jaycees
  • Public Integrity Section – American Bar Association (ABA)
  • Association for Computing Machinery

Certifications

  • Google Certified Professional Cloud Architect
  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • Certified Corporate Social Responsibility (CSR) Professional from process
  • Certified Professional Investigator (CPI) from the Board of Certified Investigators (BCI)
  • Lean Six Sigma Green Belt from Summit Group
  • Certified Financial Forensics (CFF) from the American Institute of CPAs (AICPA)
  • Certified Forensic Investigator (CFI) from the International Association of Forensic Investigators (IAFI)
  • Intermediate or Advanced Certification in Public Procurement (ICPP/ACPP) from system

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