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Skills

  • Beverage Inventory Management
  • Stocking and replenishing
  • Business operations
  • Collaboration with chefs for beverage pairings
  • Communication skills
  • Effective communication with event planners
  • Creating beverage pairings with catered food
  • Process improvement
  • Team management
  • Table clearing

Work Experiences

  • Certified in CPA.
  • Aligned menus with event concepts.
  • Collaborated closely with event staff to ensure seamless transitions between catering and bar service, improving guest satisfaction.
  • Awarded Outstanding Service Award for exceptional customer service and operational efficiency during high-volume events.
  • Helped customers with take-out orders.
  • Kept track of the dining room's inventory and replenished it as needed.
  • Boosted overall event engagement by 49%.
  • Collaborated with vendors.
  • Contributed to a 43% increase in bar service.
  • Achieved a 44% increase in productivity.

Summaries

  • Boosted engagement by 27%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Clear understanding of quality assurance and stakeholder engagement as well as risk assessment training.
  • Catering Bartender is a multi-talented Catering Bartender who is consistently rewarded for planning and operational improvements.
  • Accomplished Catering Bartender.
  • Prepared to contribute skills and knowledge to help the team succeed and improve customer satisfaction by providing effective dining support.
  • Costs were consistently reduced while profits were increased.
  • Certified Catering Bartender skilled in training junior staff on mixology, increasing team performance by 47%. Focused on delivering top-tier service while meeting all guest expectations.
  • Adept at upselling premium drinks to increase revenue.
  • Maintain a clean environment by keeping tables and floors clean, keeping supplies stocked, and delivering requested items quickly.

Accomplishments

  • Utilized deep knowledge of spirits and mixology trends to create signature cocktails that increased brand visibility for special event sponsors.
  • Implemented a zero-tolerance ID policy, ensuring compliance with underage drinking laws and driving down risk of penalties or fines.
  • Successfully lowered beverage cost by 31% through effective inventory management and staff training on pour control techniques.
  • Reduced setup and breakdown time of event bars by 69%, improving overall event profitability and operational efficiency.
  • Resolved product issue through consumer testing.
  • Implemented innovative cocktail menus for themed events, resulting in a 53% increase in repeat corporate client bookings.
  • Trained new hire bartenders and servers, reducing onboarding time by 7 days and increasing operational efficiency by 26%.
  • Documented and resolved category which led to standard.
  • Reduced customer wait time for drinks by 19% by reassigning task priorities and optimizing bar layout for large events.
  • Effectively reduced total event bar costs by negotiating vendor pricing for alcoholic beverages, leading to savings of $64,000 per event.

Affiliations

  • Food and Beverage Toronto (FBTO) - Active member, engaged in networking events
  • Project Management Institute
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals
  • Food Handler Certification Association - Adhered to food and drink safety standards
  • Hospitality Sales and Marketing Association International (HSMAI) - Collaborated on upselling strategies in bars
  • Society of Human Resource Management
  • Lions Club
  • Food Safety Management Certification - Successfully completed certification focusing on bartending area hygiene
  • Professional Bartenders & Servers Association (PBSA) - Advanced trainings in upscale bar service

Certifications

  • Mixology Study Program - Summit Group
  • Project Management Professional (PMP)
  • CompTIA Network+
  • CompTIA Security+
  • Salesforce
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • BarSmarts Mixology Certification
  • Introduction to Wine Studies from Meridian
  • First Aid and CPR Certification

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