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Skills

  • Benefits and compensation
  • Regulatory compliance
  • Problem resolution
  • Diversity and inclusion program development
  • MS Office
  • Employee relations
  • Collaboration with international teams
  • Compensation Benchmarking
  • Workforce planning
  • Training and mentoring

Work Experiences

  • Designed company-wide training on compliance and labor law.
  • Created tailored communication plans for employee engagement that resulted in a 4% increase in overall employee satisfaction.
  • Built multi-lingual communication strategies.
  • Coordinated benefits administration for a workforce of 10 employees, significantly improving employee engagement with healthcare services.
  • Assisted senior management in making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Coordinated benefits administration for 15 employees.
  • Avoided penalties and fines of $15.
  • Collaborated with legal and compliance.
  • Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
  • Planned and executed large-scale events that resulted in a 6% increase in employee participation.

Summaries

  • Bilingual HR professional with expertise in end-to-end recruitment.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Achieved 80% cost savings.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Bilingual HR professional.
  • Bilingual HR professional recognized for reducing payroll discrepancies by 37% through multilingual pay and benefits reporting.
  • Dynamic Assistant Manager of Human Resources with 8 years of experience advising on human resource topics and issues.
  • Bilingual specialist with a proven ability to reduce turnover.
  • Supporting recruitment efforts with a focus on attracting and retaining talented employees.
  • Achieved company-wide payroll savings of $12.

Accomplishments

  • Optimized HR software systems to automate routine tasks, reducing administrative time for the HR team by 70%.
  • Supported HR leadership with compensation analysis that led to a 65% realignment of pay scales, ensuring market competitiveness.
  • Redesigned exit interview process, yielding 43% more actionable insights that influenced future retention strategies.
  • Advised senior management on compliance-focused revisions to HR policies in both Mandarin and German, securing regulatory approval.
  • Reduced time-to-hire for bilingual candidates by refining recruitment processes, achieving a 52% improvement in hiring speed.
  • Collaborated with team of 17 in the development of initiative.
  • Collaborated with cross-functional teams to realign compensation structures, resulting in improved retention of high performers by 61%.
  • Implemented an initiative that reduced HR response time to employee inquiries by 47% during the fiscal year.
  • Successfully resolved 16 cross-cultural conflicts, resulting in stronger team dynamics and a 76% reduction in grievances.
  • Used bilingual skills (English and Mandarin) to lead 13 cross-cultural workshops aimed at improving workplace communication.

Affiliations

  • Professional in Human Resources (PHR) certification holder
  • Toastmasters
  • National Human Resources Association (NHRA) Membership
  • Active Member of the National Foreign Language Resource Center
  • American Staffing Association Member
  • HR Certification Institute (HRCI) Professional Certification OSHA
  • International Public Management Association for Human Resources (IPMA-HR)
  • Rotary International
  • Coaching Federation Member for Employee Development
  • Lions Club

Certifications

  • Salesforce
  • Leadership in Multicultural Team Management Certification
  • Certified Corporate Trainer (CCT)
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Bilingual HR Compliance Specialist Certification, Beacon Labs
  • Certified Workplace Conflict Mediator (CWCM)
  • Data-Driven Workforce Planning Specialist Certification, Jira
  • Certified Professional in Learning and Performance (CPLP)
  • Certified Talent Management Specialist (CTMS)

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