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Skills

  • Team management
  • Business Administration
  • Spreadsheet management
  • Interpersonal and written communication
  • Conflict resolution
  • Hardware evaluation
  • Staff development
  • Budgets
  • Team Leadership
  • Document scanning

Work Experiences

  • Assisted in redesigning company branding materials which enhanced overall brand perception and increased clientele by 11%.
  • All office supplies, including ink cartridges, toner, and paper, were ordered.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Analyzed campaign metrics such as CPC, CTR, and conversion rates to provide actionable insights, improving ad performance by 38%.
  • Achieved results over a 10-month period.
  • Achieved results in the first quarter following launch.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Assisted in planning and executing promotional events for Jira, which attracted over 13 attendees and increased registration by 27%.
  • Achieved 6% higher ROI.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.

Summaries

  • Typing speed of 3 words per minute.
  • Costs were consistently reduced while profits were increased.
  • Reliable secretary with prior front-desk experience, including scheduling and record-keeping.
  • Reviewing and assessing processes, as well as implementing continuous improvement initiatives to streamline office operations, is a strong suit.
  • Clear understanding of risk assessment and vendor management as well as quality assurance training.
  • Dedicated administrative professional with a track record of leading administrative teams and delegating tasks to meet operational objectives.
  • Offering a 14 background as well as exceptional cross-functional collaboration and stakeholder engagement abilities.
  • Customer-focused Sales Representative with 15 years of experience solving problems for clients.
  • Within Miscellaneous, senior Advertising Assistant and outstanding performer in workflow optimization and data analysis.
  • Diplomatic, conscientious, and dependable office worker with excellent administrative skills and a strong background in Miscellaneous.

Accomplishments

  • Collaborated with cross-functional teams to design compelling ad creatives, increasing click-through rates by 57% across 3 campaigns.
  • Researched
  • Trained
  • Collaborated on internal branding updates that resulted in consistent brand messaging across print and digital platforms and led to a 22% increase in customer engagement.
  • Increased
  • Reduced
  • Audited and optimized workflows between account managers and media buyers, reducing turnaround times for media plans by 62%.
  • Solved
  • Improved
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.

Affiliations

  • International Association of Administrative Professionals
  • American Marketing Association (AMA)
  • Certifications in Conversion Rate Optimization (CRO) 2019
  • Social Media Examiner Society
  • Association of National Advertisers (ANA)
  • Global Mobile Advertising Agency Network (GMAN)
  • Google Ads Certified Professional
  • HubSpot Inbound Marketing Certification
  • Digital Marketing Association (DMA)
  • Certified Email Marketing Specialist by DigitalMarketer

Certifications

  • Certified Media Buying Professional - method
  • Professional Certified Marketer (PCM) – Digital Marketing
  • Apple Certified Associate (ACA)
  • Google Analytics Individual Qualification (GAIQ)
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • Project Management for Advertising and Marketing Certificate - standard
  • ServSafe
  • Performance Marketing Certification - Summit Group
  • Mobile Marketing Certification - Workday

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