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Skills

  • Cross-National Client Communication
  • Shipment Tracking and Visibility Enhancement
  • Customs Documentation Submission
  • Export control compliance
  • Export Process Training and Mentorship
  • Customs brokerage collaboration
  • Customs clearance facilitation
  • Export Schedule Optimization
  • Problem-Solving for Shipment Delays
  • International shipment coordination

Work Experiences

  • Helped with the approval of vendor bills.
  • Ensured compliance with international trade regulations.
  • Designed and implemented a KPI system that tracked air export performance, leading to a 25% improvement in operational efficiency.
  • Went over all of the bills and made sure they were correct.
  • Communicated with clients in Raleigh to provide updates on shipment status and proactively addressed potential delays.
  • Achieved a 45% improvement in operational efficiency.
  • Was in charge of cargo tracking and tracing.
  • Directed the preparation and submission of AES filings, achieving 100% accuracy across 14 shipments.
  • Coordinated shipment to Portland.
  • Achieved 100% accuracy across 10 shipments.

Summaries

  • Accomplished export coordinator with expertise in high-value goods logistics.
  • Created detailed shipping performance reports.
  • Air Export Coordinator with a focus on cost reduction and efficiency improvements. Streamlined and reduced time to market for Salesforce, minimizing errors and reducing costs by $17 per cycle.
  • Achieved a 29% on-time shipment rate.
  • Achieved significant client satisfaction improvement.
  • Achieved 56% accuracy in compliance filings.
  • Air export expert specializing in managing compliant high-value goods shipments, worth up to $17 annually. Consistently exceeded performance metrics while reducing customs delays by 45%.
  • Boosted on-time delivery rates from 22% to 55%.
  • Adept in vendor relations and rate negotiations.
  • Client-focused Air Export Coordinator capable of managing complex documentation for multiple regions. Successfully handled 16+ weekly air shipments, with 41% accuracy in compliance filings.

Accomplishments

  • Reduced yearly shipping costs by $18 through strategic partnerships and re-negotiation of carrier contracts.
  • Implemented a new invoice review process, identifying and disputing over $2 in carrier overcharges within three years.
  • Established a system for tracking shipment discrepancies, leading to the recovery of $11 in overcharges and missing merchandise claims.
  • Monitored changes in global tariffs and trade regulations, enabling swift adjustments and avoidance of potential fines valued at $2.
  • Identified and resolved bottlenecks in the export process, improving operational workflow and decreasing average shipment preparation time by 17 days.
  • Managed multiple projects concurrently, overseeing export processes for time-sensitive shipments, resulting in zero missed deadlines over 8 months.
  • Coordinated air export shipments for government/military contracts worth over $18, ensuring all compliance requirements were met.
  • Leveraged multilingual skills to communicate effectively with international partners and customs authorities, expediting clearance times by 11 hours/days.
  • Successfully handled daily communication with overseas agents and customs brokers in metric, ensuring efficient clearance and delivery processes.
  • Effectively coordinated the export process for HubSpot, achieving a 37% reduction in transit times to the Midwest.

Affiliations

  • Certification in Export Cargo Handling, Six Sigma, 2024
  • Completed Export Documentation and Compliance Course, PMP, 2016
  • Certification in International Freight Forwarding Rules, achieved in 2016
  • Participant, Export Logistics Roundtable, 2020 – 2021
  • Achieved Certification in Air Cargo Management, PMP, 2021
  • Regional member, Professional Exporters Association – Seattle, 2021 – Present
  • Active participant, Airfreight Logistics Working Group, 2019 – Present
  • Member, Global Air Cargo Association (GACA), 2016 – Present
  • Participant, Air Cargo World Global Conference, 2017 – 2024
  • Active Member, International Transport Logistics Council (ITLC), 2016 – Present

Certifications

  • Cargo Security Manager Certification – 2015
  • Certified Air Freight Specialist (AFS) – Northwind
  • Certified International Trade Professional (CITP) - Harbor & Co.
  • Logistics and Supply Chain Management – system 2021
  • Certified Professional in Supply Management (CPSM) - Summit Group
  • International Freight and Market Compliance Certification – Cedar Works
  • International Air Export Regulations Certification – Harbor & Co.
  • Freight Transport Association Professional Membership – 2016
  • Advanced Freight Forwarding and Logistics Certification – Northwind
  • Automated Export System (AES) Proficiency Certification – Northwind

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