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Skills

  • Database administration
  • Employee relations
  • Communications
  • Project organization
  • Payroll and budgeting
  • Applicant Tracking System (ATS) optimization
  • Supervision
  • First Aid/CPR
  • Regulatory compliance
  • MS Office

Work Experiences

  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Achieved reduction in turnover in 2019.
  • Achieved a 3 year penalty-free record.
  • Used regular correspondence and scheduled status updates to communicate corporate objectives across all divisions.
  • Coordinated benefit programs and ensured that benefit providers had up-to-date, complete, and accurate records.
  • Analyzed and reported monthly HR metrics including absenteeism, turnover, and diversity progress to senior management.
  • Reviewed staff training needs and proposed solutions to meet identified re-profiling and development requirements.
  • Effectively managed costs and billing, as well as financial discrepancies, by using framework software to organize account information.
  • Analyzed monthly HR metrics.
  • Gathered and analyzed administrative cost data in order to prepare two years budgets for corporate management.

Summaries

  • Experienced Human Resources Administrative Officer who has developed, managed, and implemented benefits, contract management, and recruitment to support effective HR service.
  • With over 2 years of experience in the Military field, I am a well-organized Office Manager.
  • Professional in office management and administration with 3 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • Excellent communicator and project manager with expertise in day-to-day operations, workflow improvements, and customer service.
  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.
  • Human Resources Administrative Officer who is self-motivated and has demonstrated leadership, organizational, and customer service skills.
  • Meticulous Human Resources Administrative Officer capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using QuickBooks.
  • Clear understanding of risk assessment and client relations as well as workflow optimization training.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Military background.
  • Highly skilled in cross-functional collaboration terminology, as well as departmental payroll, budgeting, and AP/AR activities.

Accomplishments

  • Managed end-to-end recruitment and successfully filled 10% of vacancies within two years by leveraging external partnerships and innovative hiring strategies.
  • Implemented new diversity recruitment strategy, yielding a 42% more diverse candidate pool while maintaining high professional standards.
  • Led the integration of a new Cloud-Based HR Management System, reducing processing time for employee inquiries by 82%.
  • Developed annual employee engagement programs that increased overall morale by 78% and improved workplace retention.
  • Oversaw accurate and timely payroll processing for a workforce of 5, ensuring compliance with local and federal wage and hour regulations.
  • Streamlined payroll processing through Adobe Creative Suite implementation, reducing payroll errors by 64% and cutting processing time by two years.
  • Collaborated with team of 14 in the development of framework.
  • Migrated the entire HR document archive to a new digital system, reducing document-handling time and increasing overall efficiency by 47%.
  • Designed metrics-based reporting systems for HR data, improving leadership's ability to make strategic, data-driven decisions by 33%.
  • Worked towards and achieved Six Sigma, significantly increasing HR compliance in both state and federal labor law requirements.

Affiliations

  • Employee Assistance Professionals Association (EAPA)
  • Contributor, method
  • Freemason
  • Association for Supply Chain Management (APICS)
  • Member, International Foundation of Employee Benefits Plans (IFEBP)
  • Labor and Employment Relations Association (LERA)
  • Certified Specialist in HR Metrics and Analytics from system
  • Association for Talent Development (ATD)
  • Association of Information Technology Professionals
  • Lions Club

Certifications

  • Associate Professional in Human Resources (aPHR) - HRCI
  • Talent Management Institute Executive Certification
  • Certified Employee Relations Professional (CERP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ADA Compliance Specialist Certification
  • HR Data Analyst (HRDA) Certification
  • Professional in Human Resources (PHR), framework
  • HR Compliance Certificate - framework
  • Certified Public Accountant (CPA)
  • Certified Organizational Development Professional (CODP)

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