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Skills

  • Physical stamina
  • Budgets
  • Punctuality
  • Inspection reviews
  • Program communication
  • Product testing
  • User interface understanding
  • Pricing tool development
  • Supervision
  • Communications

Work Experiences

  • Patrolled the interiors of buildings and the grounds of the facility to identify and deter threats to assets.
  • Remained calm, assertive, and mindful to think critically and solve problems during stressful situations.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Answered an average of 14 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Provided first aid to injured and ill people while also alerting paramedics for further assistance.
  • Used effective time management when it came to personnel and security asset coordination and accountability.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report.
  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.

Summaries

  • Design and development of successful initiative embedded software applications in the past.
  • Within Law Enforcement and Security, senior Commissioned Security Guard and outstanding performer in vendor management and quality assurance.
  • Guard who is security-conscious and diligent in protecting people and property.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Capable of keeping personnel, the building, and the equipment safe.
  • Top-producing salesperson and industry expert in Law Enforcement and Security.
  • Excellent observational, problem-solving, and decision-making skills, as well as a detail-oriented personality, unmatched integrity, and sound judgment.
  • Commissioned Security Guard is a multi-talented Commissioned Security Guard who is consistently rewarded for planning and operational improvements.
  • Metric are well-understood.
  • Demonstrated ability to learn new procedures and policies while adhering to strict guidelines by employing defensive tactics.

Accomplishments

  • Supported site managers in analyzing risk assessments, leading to the implementation of preventive measures that reduced security breaches by 75%.
  • Integrated a new incident reporting app, improving the speed of incident documentation and review by supervisors by 18%.
  • Reduced unauthorized access attempts by 85% through active monitoring and implementation of updated security protocols.
  • Worked with corporate security to enforce site-specific protocols, resulting in zero major incidents over two years.
  • Successfully managed daily foot traffic of 17 customers/clients at Portland, ensuring safety and order without any incidents for three years.
  • Monitored CCTV footage daily, leading to the identification and prevention of 10 theft incidents over one year.
  • Collaborated with external contractors to update outdated surveillance technology, reducing system downtime by 56% across metric.
  • Monitored alarm systems and responded to breaches, reducing average response time by process across 18 months.
  • Facilitated collaboration with law enforcement and fire department officials during a bomb threat drill, ensuring smooth evacuation for over 8 individuals.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Association of Social Workers
  • International Association of Emergency Managers (IAEM)
  • Private Security Professional Resources Network
  • International Association of Administrative Professionals
  • National Rifle Association (NRA) Certified Firearms Instructor Membership
  • International Foundation for Protection Officers (IFPO)
  • Member of the Executive Protection Institute (EPI)
  • American Marketing Association
  • American Medical Informatics Association
  • First Aid/CPR Certification by the American Red Cross

Certifications

  • Certified Public Accountant
  • Certified in Armed Security Procedures - 2024, Ohio Department of Public Safety
  • Physical Risk Assessment Certification - Harbor & Co. 2024
  • Certified Safety and Security Officer (CSSO) - 2023, ASIS International
  • Critical Incident Stress Management (CISM) Certification – International Critical Incident Stress Foundation (ICISF), 2015
  • First Aid/CPR/AED Certification - framework 2015
  • CompTIA Network+
  • CompTIA A+ Technician
  • Traffic Control Officer Certification - initiative 2017
  • Certified Civilian Response to Active Shooter Events (CRASE) - 2015

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