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Skills

  • Relationship development
  • Appointment scheduling
  • Team management
  • Budgets
  • Fall prevention strategies
  • Process improvement
  • Cleaning expertise
  • Regulatory compliance
  • Exercise Science Fundamentals
  • Communications

Work Experiences

  • Accurately documented patient progress, helping therapists adjust treatment plans and improving patient progress reporting by 31%.
  • Assisted licensed professionals in implementing therapeutic treatment plans, increasing rehab efficiency by 71% within three years.
  • Oversaw the delivery of standard project by initiative team, which resulted in metric.
  • Accurately documented patient progress.
  • Contributed to lower patient pain scores by 28%.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved zero delays in clinic operations.
  • Achieved top compliance ratings during safety inspections.
  • Defined and executed proper body mechanics protocols, preventing 9 workplace injuries to staff and patients over one year.
  • Collaborated with Assistive Technology Providers on custom solutions for patients, leading to a 23% improvement in device satisfaction.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Continually educated in process rehabilitation treatments, staying current to ensure the best possible outcomes for patients.
  • Achieved 23% fewer patient injuries.
  • Consistently praised for adaptability in fast-paced environments, managing diverse patient cases with attention to individualized care needs.
  • Achieved a 23% reduction in discharge times.
  • Achieved a 23% improvement in record quality.
  • Within Healthcare, senior Rehab Therapy Technician and outstanding performer in performance reporting and quality assurance.
  • Continually educated in framework rehabilitation treatments.
  • Achieved zero delays during high-volume clinic hours.
  • Reliable standard professional with experience teaching patients how to use equipment and follow exercise routines.

Accomplishments

  • Administered basic exercises and stretches under therapist's guidance, supporting better flow of therapy sessions and contributing to a 78% decrease in treatment times.
  • Maintained clear and comprehensive patient progress notes using HubSpot, promoting continuity of care and improving inter-departmental communication.
  • Assisted therapists in developing patient-specific home exercise programs, contributing to a 50% increase in long-term patient compliance.
  • Documented and resolved standard which led to initiative.
  • Collaborated with other staff during therapy sessions to assist with patient transfers, contributing to a 84% improvement in session efficiency.
  • Led reorganization of the clinic’s physical therapy storage area, improving stock accessibility and reducing time spent searching for equipment by 73%.
  • Provided outstanding customer service to patients and caregivers, receiving 85% positive feedback on post-session satisfaction questionnaires.
  • Recognized for exceptional teamwork in high-demand situations, aiding therapists during peak patient volumes with 82% improved session transition times.
  • Used Workday to maintain patient schedules, ensuring timely arrangement for 3+ daily patient appointments and minimizing scheduling errors.
  • Contributed to a initiative designed to expand therapeutic services for process, improving overall service accessibility by 23%.

Affiliations

  • Healthcare Supply Chain Association Membership (HCSA)
  • Association of Information Technology Professionals
  • American Marketing Association
  • Professional Development Courses on Patient-Centered Care through Brightline
  • Professional Development: Effective Manual Therapy Techniques 2019
  • Dual Affiliation with the National Alliance of Healthcare Providers and Therapists
  • Active participant in Therapeutic Recreation Association events/conference
  • College Athletic Trainers' Society Membership – Active since 2016
  • Occupational Therapy Assistant Credential from National Board for Certification
  • International Council of Nurses

Certifications

  • Certified Strength and Conditioning Specialist (CSCS) from Vantage
  • Medical Terminology Certification from Harbor & Co.
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)
  • Certified Occupational Therapy Aide (COTA)
  • Certified Business Analysis Professional (CBAP)
  • Positive Behavior Support Professional (PBS)
  • Certified Functional Movement Specialist (CFMS)
  • SHRM Certified Professional (SHRM-CP)
  • HIPAA Compliance Certification from Cedar Works

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