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Skills

  • Professional bedside manner
  • Patient toileting
  • Medical billing
  • Allergy and contraindication review
  • Venipuncture and phlebotomy
  • Team building
  • Charting expertise
  • Understands medical procedures
  • Cost-saving initiatives in medication procurement
  • Relationship development

Work Experiences

  • Collaborated with clinical team members in adjusting and tracking long-term medication plans, leading to positive health outcomes in 55% of patients.
  • Conducted routine tests such as urine dipsticks, vision, and hearing examinations.
  • Achieved Innovation Award for outstanding performance.
  • Answered phones, scheduled appointments, greeted patients, and ordered supplies as part of my front desk duties.
  • Administered medications requiring close monitoring.
  • Achieved a 10 reduction in medication disposal costs.
  • Achieved results in the first one year.
  • Positioned patients for maximum comfort prior to procedures.
  • Exam rooms and medical equipment were cleaned, restocked, and prepared by me.
  • Assisted with diagnostic and technical treatment procedures, as well as the setup and operation of specialized medical equipment and apparatus.

Summaries

  • Looking forward to taking on a new challenge with a successful team.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Ability to develop and maintain strong relationships with patients by cultivating trust and rapport.
  • Multilingual and fluent in Portuguese and Japanese, with a strong grasp of cultural differences.
  • Lead Medication Technician is a hardworking and dependable Lead Medication Technician who excels at stakeholder engagement and project management.
  • Strategic planning in category settings and quality assurance in budget management settings.
  • To streamline patient appointments, quickly gathers complete patient insurance information.
  • Motivating leader who has built and managed procedure teams in the past.
  • Achieved a 61% drop in response incidents.
  • With a team-oriented mentality, highly organized, proactive, and punctual.

Accomplishments

  • Improved operational efficiency by implementing a Tableau system to track prescriptions and streamline the medication administration process.
  • Collaborated with pharmacists and care teams to conduct medication reconciliation, reducing discrepancies by 16 and ensuring safer therapy for patients.
  • Played a pivotal role in revamping the medication storage system, reducing retrieval time by 44% and ensuring better inventory control.
  • Led the initiative to update electronic health records, easing communication between providers and ensuring accurate medication adjustments.
  • Developed a medication education clinic for patients, improving adherence rates by 26% over a one year.
  • Developed a streamlined medication request process that improved workflow efficiency, reducing wait times by 49%.
  • Mentored junior staff members on medication error prevention techniques, reducing errors by 16% within 6 months.
  • Actively monitored patient reactions to medications and flagged any adverse effects, contributing to a 16-month streak of zero reported incidents.
  • Awarded Innovation Award for contribution to HubSpot, enhancing medication safety procedures and patient care standards.
  • Managed medication inventory for system, ensuring the timely availability of all medications, leading to a 70% reduction in backorder situations.

Affiliations

  • Recognized by the Board of Pharmacy Specialties (BPS) as Medication Safety Specialist since 2018.
  • Affiliation with the Collegiate Medication Safety Network (CMSN), focused on reducing medication errors in long-term care settings.
  • Annual contributor to The American Society of Consultant Pharmacists (ASCP) SAP Policy, enhancing consulting practice in medication safety.
  • Recipient of professional development credits from the American Health Care Association (AHCA) for work in long-term care medication safety.
  • Chairperson of the Medication Reconciliation Committee, driving internal and external process improvements for medication safety.
  • Co-chair of the Medication Safety Committee, leading internal policy refinement and team training strategies.
  • Serving annually on the Planning Committee for the Medication Technician Peer Training Program since 2022.
  • Affiliated with Institute for Safe Medication Practices (ISMP), actively involved in peer discussions to improve safety protocols.
  • Collaborating with the National Pharmacy Technician Association (NPTA), focused on medication error prevention through continuous education.
  • Certified in Basic Life Support (BLS) with additional emphasis on medication-related emergency response through the American Heart Association.

Certifications

  • Licensed Practical Nurse (LPN) – Medication Aide Endorsement
  • Certified Dementia Practitioner (CDP)
  • Palliative Care and Medication Management Certificate
  • Clinical Documentation Specialist (CDS) Certification
  • Behavioral Health Medication Management Certificate
  • Certified Clinical Medical Assistant (CCMA)
  • Advanced Cardiac Life Support (ACLS) Certification – American Heart Association
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Nursing Assistant (CNA)
  • CompTIA Network+

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