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Skills

  • Planning and coordination
  • Operational improvement
  • Cross-functional team collaboration
  • Advanced anatomy knowledge
  • Allergy and contraindication review
  • Project organization
  • Venipuncture and phlebotomy
  • RFI Scanners
  • Security systems
  • Patient feeding

Work Experiences

  • Considered contraindications before dispensing.
  • Achieved Innovation Award for outstanding performance.
  • Escorted patients to exam rooms, answered general questions, and explained the process to patients in order to prepare them for the physician.
  • Administered complex medication regimens such as QuickBooks, demonstrating a 82% success rate in improving patient treatment outcomes.
  • Exam rooms and medical equipment were cleaned, restocked, and prepared by me.
  • Achieved results within the first two years.
  • Administered complex medication regimens.
  • Positioned patients for maximum comfort prior to procedures.
  • Advised on medication treatments.
  • Collaborated with marketing to address discrepancies in patient medication regimens.

Summaries

  • Proven track record of motivating coordinated to achieve team, individual, and management goals.
  • Strong background in recording patient health information accurately, taking vital signs, optimized and launched.
  • Knowledge of Power BI in depth, as well as data analysis and quality assurance abilities.
  • Strategic thinker with expertise in process improvement.
  • Committed to ensuring regulatory compliance and practice standards in order to achieve the highest level of patient satisfaction.
  • Multilingual and fluent in Portuguese and Japanese, with a strong grasp of cultural differences.
  • HubSpot and QuickBooks experts with exceptional interpersonal skills.
  • Metric and procedure have a proven track record.
  • Achieved improvements over two years.
  • Healthcare student seeking hands-on experience through an internship in vendor management.

Accomplishments

  • Orchestrated a continuous improvement initiative focused on medication management, achieving a 4-day compliance audit with no violations.
  • Improved operational efficiency by implementing a Tableau system to track prescriptions and streamline the medication administration process.
  • Developed a streamlined medication request process that improved workflow efficiency, reducing wait times by 49%.
  • Played a pivotal role in revamping the medication storage system, reducing retrieval time by 44% and ensuring better inventory control.
  • Led the initiative to update electronic health records, easing communication between providers and ensuring accurate medication adjustments.
  • Assisted in the development of a quality control system to detect and prevent medication errors, achieving 70% compliance with regulatory standards.
  • Trained a team of 3 new technicians in proper medication dispensing practices, maintaining a 3-month error-free record.
  • Conducted medication audits on a weekly basis, reporting and correcting inaccuracies, maintaining a 66% compliance rate.
  • Championed the use of Asana to track patients' medication schedules, leading to a 17% increase in on-time medication administration.
  • Mentored junior staff members on medication error prevention techniques, reducing errors by 16% within 6 months.

Affiliations

  • Co-chair of the Medication Safety Committee, leading internal policy refinement and team training strategies.
  • Affiliation with the Collegiate Medication Safety Network (CMSN), focused on reducing medication errors in long-term care settings.
  • Collaborative member of the National Center for Assisted Living (NCAL), focused on improving medication management for elderly populations.
  • Member of the American Nurses Association (ANA), contributing to cross-functional discussions on medication protocol enhancements.
  • Chairperson of the Medication Reconciliation Committee, driving internal and external process improvements for medication safety.
  • Participant in National Patient Safety Foundation (NPSF) patient safety initiatives, contributing to medication safety improvement projects.
  • Active member of the Geriatric Medication Safety Alliance (GMSA), implementing best practices in medication administration for older adults.
  • Contributing to the National Council of State Boards of Nursing (NCSBN) Medication Administration Taskforce since 2018.
  • Completed advanced training through The American Institute of Health Care Professionals (AIHCP) in Medication Administration Strategies.
  • Affiliated with the American Society of Health-System Pharmacists (ASHP), participating in monthly educational webinars and workshops.

Certifications

  • Certified Nursing Assistant (CNA)
  • Certified Assisted Living Director (CALD)
  • Salesforce
  • Certified Alzheimer Caregiver (CAC)
  • Advanced Medication Management Training for Leadership Teams
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • American Academy of Financial Management (AAFM)
  • American Society of Health-System Pharmacists (ASHP) Pharmacy Technician Certification
  • Association for Project Management (APM)

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