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Skills

  • Student progress reporting
  • Content creation for admissions marketing
  • Organizational change management
  • Admission process optimization
  • Business operations
  • Alcohol and substance abuse
  • Collaboration with academic faculty
  • Admissions team leadership and direction
  • Professional referral network
  • Process improvement

Work Experiences

  • Consistently met or surpassed quarterly enrollment quotas, contributing to a department-wide 58% growth in student enrollment.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Assisted in developing the admissions team’s performance matrix.
  • Achieved a 82% rise in student satisfaction.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Conducted application workshops for high school counselors.
  • Collaborated with cross-functional teams to create a seamless admissions process, improving applicant onboarding times by 32%.
  • Created a seamless admissions process.
  • Analyzed retention metrics and restructured follow-up procedures, leading to a 19% improvement in first-year retention rates.
  • Boosted quality of incoming applications.

Summaries

  • Achieved a 51% lift in early applications.
  • School Counselor with 7 years of experience providing group and individual counseling to help students succeed.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved this within a 18 months period.
  • Adept at building strong partnerships with local schools, which drove a 69% rise in early admissions applications through tailored presentations.
  • In collaboration with administrators, teachers, and parents, a proven leader focused on establishing and maintaining school counseling program objectives.
  • Adept at setting recruitment KPIs and tracking metrics to ensure continuous growth, leading to sustained enrollment increases of 68%.
  • Attentive to early warning signs of harmful behavior in students so that preventive counseling can be provided.
  • Performance reporting and cross-functional collaboration, a results-oriented School Counselor and team facilitator who is skilled at coordinating and implementing IEP and 504 plans.
  • Achieved sustained enrollment increases of 41% %.

Accomplishments

  • Collaborated with IT to implement an online application platform, reducing overall application submission time by 64%.
  • Implemented performance tracking tools for admissions advisors, yielding a 51% boost in overall team performance.
  • Streamlined application review processes, reducing the turnaround time for admissions decisions by 29% days.
  • Implemented a CRM tool, which helped admissions staff manage 4 prospects systematically, improving follow-ups and increasing conversion rates.
  • Documented and resolved system which led to process.
  • Facilitated virtual open houses and info sessions, increasing prospective student engagement by 84% over one year.
  • Utilized data-driven insights to forecast enrollment trends in the Pacific Northwest, meeting 20% of projected recruitment goals.
  • Designed and deployed SMS notification systems, increasing prospective student engagement rates by 27%.
  • Reduced prospective student response time by 59% by introducing automated follow-up email sequences.
  • Introduced targeted recruitment programs in the Northeast, increasing applications from the area by 69%.

Affiliations

  • Project Management Institute
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • Admissions Review Committee Member, system
  • American Society of Safety Professionals
  • Certified Enrollment Management Professional (CEMP)
  • American Marketing Association
  • Certified in Educational Organization Change Management Six Sigma
  • Mentor, University Admissions Mentorship Program 2023
  • Association for Supply Chain Management (APICS)

Certifications

  • Business Data Analytics Certification by standard for Admissions Professionals
  • Certified Financial Aid Administrator (CFAA) by National Association of Student Financial Aid Administrators (NASFAA)
  • Quality Matters Certification for Online Admissions Advisors
  • ServSafe
  • Admissions Process Optimization and Workflow Redesign by category
  • Certified Peer Reviewer for Online Higher Education Admissions by initiative
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • Certified Postsecondary Instructor (CPI) by initiative
  • Advanced Certificate in College Counseling by metric

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