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Skills

  • Multitasking in fast-paced environments
  • Inventory management
  • Team management
  • Supervision
  • Project organization
  • Process improvement
  • Inventory discrepancy reduction
  • Discrepancy resolution
  • First Aid/CPR
  • Cross-functional team collaboration

Work Experiences

  • Pre-assembled containers so that packing associates could choose them quickly.
  • Assisted in developing improved safety protocols.
  • Collaborated with cross-functional teams to ensure accurate and timely stocking of Tableau, reducing processing times by 41% over 3 weeks.
  • Alternated goods in inventory using the first-in/first-out method to keep shelves organized and properly stocked.
  • Collaborated with cross-functional teams.
  • Carefully packed products in appropriate-sized boxes to avoid shifting and damage during transportation.
  • Avoided heavy item shipping surcharges.
  • Achieved 6 consecutive zero-error shifts.
  • Complied with CPA regulations.
  • Coordinated with the replenishment team.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Transportation, senior Overnight Fulfillment Associate and outstanding performer in data analysis and cross-functional collaboration.
  • Achieved 21% accuracy in shipment selection.
  • Adhered to all safety guidelines.
  • Assists the shipping team with palletizing, labeling, and truck loading.
  • Overnight Fulfillment Associate is a diligent and dependable Overnight Fulfillment Associate who excels at handling high-volume, physically demanding work, standing for long periods of time and moving fluidly.
  • Every day, I'm committed to exceeding production goals and maximizing customer satisfaction.
  • Adaptable to high-pressure overnight shifts, processing up to 14 units per hour while maintaining consistent quality and safety standards.
  • Achieved 75% accuracy in RF scanning.
  • Achieved an average packing speed of 11 units per hour while maintaining 37% accuracy, optimizing productivity and reducing error rates.

Accomplishments

  • Assisted management in regular evaluations of distribution processes, resulting in a 45% improvement in operational efficiency.
  • Maintained an organized inventory using Power BI, increasing retrieval accuracy by 66% across 17 months.
  • Contributed to the reduction of product damage by handling all shipments with care, lowering damaged inventory rates by 61%.
  • Proactively communicated with supervisors about potential fulfillment issues, contributing to a 22% reduction in order errors.
  • Worked closely with team leads to ensure smooth fulfillment operations, contributing to a 47% improvement in customer satisfaction survey results.
  • Monitored inventory levels to ensure optimal stock during holidays, achieving a 85% reduction in out-of-stock items.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Contributed to fulfillment team success by increasing order accuracy to 58%, reducing shipping delays by 13 days.
  • Completed nightly stock checks and adjustments, reducing discrepancies between physical and system records by 45%.

Affiliations

  • Order Picker Safety and Compliance Certification
  • Supply Chain Management Professionals Network
  • International Association for Packaging and Processing Technologies (PMMI)
  • Certified Logistics Associate (CLA) - Lean
  • International Warehouse Logistics Association (IWLA)
  • Association for Operations Management (APICS)
  • Project Management Institute
  • National Vocational Qualifications (NVQs) in Warehousing and Storage
  • Global Cold Chain Alliance (GCCA)
  • Lions Club

Certifications

  • Certified Supply Chain Professional (CSCP) by APICS
  • CompTIA Network+
  • Certified Fulfillment Associate (CFA)
  • Lean Six Sigma Green Belt
  • Salesforce
  • Certified Public Accountant
  • First Aid & CPR Certification
  • Certified Business Analysis Professional (CBAP)
  • SCPro™ Level One Certification by CSCMP
  • Certified Public Accountant (CPA)

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