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Skills

  • Ability to handle stressful situations with calm
  • Regulatory compliance
  • Operational improvement
  • Risk assessment and incident reporting
  • Certified in OSHA for wheelchair handling
  • Patient mobility assistance
  • Problem resolution
  • Compliance with standard
  • Team building
  • Professional accountability

Work Experiences

  • Provided expert mobility assistance with physical support, wheelchairs, and other strategies.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Collaborated closely with occupational therapists to assess and assist patients during rehabilitation, enhancing recovery plans through seamless mobility aid delivery.
  • Coordinated with the transportation team.
  • Had an excellent attendance record and was always on time for work.
  • Contributed to reducing wait times by implementing a more efficient route system for transporting patients within category.
  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.
  • Looked for industry trends on social media and through online sources.
  • Oversaw the delivery of procedure project by process team, which resulted in system.
  • Customized mobility arrangements according to patient needs.

Summaries

  • To increase office productivity, prepare treatment areas, replenish stock, and organize records in a timely manner.
  • Conducted routine wheelchair checks.
  • Certified in wheelchair safety and transport processes, ensuring smooth transitions between departments while consistently reducing patient transport times by 66% in 2016.
  • Within Miscellaneous, senior Wheelchair Assistant and outstanding performer in project management and process improvement.
  • Mobility assistance, patient assistance, and basic therapy techniques are all skills I have.
  • Achieved on-time delivery within one year.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Collaborated with nurses and caregivers.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined patient handoff procedures between departments, reducing overall transport time by 38% per trip.
  • Led a team of 16 assistants in ensuring all wheelchair patients were safely transferred to appropriate areas during emergency drills, with zero recorded incidents.
  • Regularly communicated with the families of patients to explain safety protocols, increasing trust and transparency in the transport process.
  • Reduced transportation delays by 23% after implementing real-time communication between departments using Workday.
  • Successfully transported 6+ wheelchair patients daily while prioritizing safety, resulting in zero accidents over 18 months.
  • Created a detailed several months wheelchair safety audit that led to the replacement of 18+ outdated models, significantly improving patient safety.
  • Played a key role in coordinating wheelchair transportation for program, ensuring safe and timely movement for 14 attendees.
  • Assisted in wheelchair fitting and maintenance for 8 patients with unique mobility needs, ensuring optimal comfort and safety.
  • Took part in a several months project to reconfigure wheelchair storage and access points, improving response time to patient transport requests.

Affiliations

  • Freemason
  • Part of Patient Care Joint-Taskforce on Mobility Optimization
  • Lions Club
  • American Academy of Wheelchair Management (AAWM)
  • American Society of Safety Professionals
  • Member, International Society for Physical and Rehabilitation Medicine (ISPRM)
  • Certification in Wheelchair Transport Safety Protocols 2018
  • Project Management Institute
  • American Medical Informatics Association
  • Hospitality and Assistance in Medical Services Association (HACMSA)

Certifications

  • First Aid and CPR Certified initiative
  • CompTIA Network+
  • Certified Healthcare Transporter (CHT)
  • Certified Public Accountant (CPA)
  • Wheelchair Assistance and Patient Handling Certification system
  • Cisco Certified Internetwork Expert (CCIE)
  • Defensive Driving for Healthcare Professionals category
  • Certified Patient Transport Specialist (CPTS)
  • Apple Certified Associate (ACA)
  • Medical Transportation Equipment Handling Certificate

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