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Skills

  • Vendor relationship management
  • American Council of Pharmaceutical Education (ACPE)
  • Insurance Verification
  • Expert understanding of Medicare and Medicaid processes
  • Laboratory Operations
  • Pharmacy and customer records management
  • Territory Sales Experience
  • PDX
  • Multi-Task Management
  • Problem-solving skills

Work Experiences

  • Located and measured medications based on prescription information, making adjustments as pharmacists and providers instructed.
  • Calculated dosages, filled prescriptions, and printed prescription labels with extreme precision.
  • Established
  • Recommendation
  • Was in charge of pharmacy inventory management, which included accurate medication ordering, returns, and inter-store transfers.
  • Dealt with customer issues, complaints, and questions in a professional manner.
  • HEB Pharmacy Standard Operating Procedures (SOPS) were mastered by me.
  • Worked closely with healthcare professionals to track and evaluate the quality and efficacy of drugs and drug regimens.
  • Gave immunizations, travel medicine, medication therapy management, and other specialty programs in a safe manner.
  • Sought advice.

Summaries

  • Versatile
  • Ambitious
  • During client interactions, empathetic and intuitive, and skilled at establishing trust and strong customer relationships.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Lead Pharmacy Technician is articulate and driven to succeed.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Over 10 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Adaptable, tenacious, and capable project manager with over 10 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.

Accomplishments

  • Implemented real-time customer feedback surveys in consultation with the leadership team, leading to a 36% increase in satisfaction scores.
  • Led a team of 13 pharmacy technicians, increasing prescription accuracy rates by 73%.
  • Filled and dispensed an average of 7 prescriptions per day with 100% accuracy.
  • Streamlined pharmacy inventory count procedures, decreasing annual stock discrepancies by 43%.
  • Reduced medication waste by 52% through optimized forecasting and inventory management methodologies.
  • Created a comprehensive, ongoing training program to improve technician certification pass rates by 49% in 2024.
  • Managed cross-pharmacy operations by improving resource allocation, decreasing inter-branch prescription transfers by 73%.
  • Initiated partnership with local clinics for better coordination of patient care, reducing prescription delays by 74% hours.
  • Resolved product issue through consumer testing.
  • Increased sales 15% over the past year.

Affiliations

  • Board of Pharmacy Specialties (BPS)
  • National Association of Social Workers
  • Toastmasters
  • Pharmacy Technician Certification Board (PTCB)
  • Council on Credentialing in Pharmacy (CCP)
  • Medication Safety Officers Society (MSOS)
  • Pharmaceutical Care Management Association (PCMA)
  • Accreditation Council for Pharmacy Education (ACPE)
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals

Certifications

  • Certified Psychiatric Pharmacist
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • Certificate in Pharmaceutical Management, Meridian
  • Advanced Certified Pharmacy Technician (ACPhT), 2019, Pharmacy Technician Certification Board (PTCB)
  • Certified Pharmacy Technician (CPhT) - 2022 - Pharmacy Technician Certification Board (PTCB)
  • Google Certified Professional Cloud Architect
  • Certified Health Unit Coordinator (CHUC) - Brightline
  • Basic Life Support Certification (BLS) – framework
  • Salesforce

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