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Skills

  • Cash variance reduction
  • Supervision
  • Problem resolution
  • Operational improvement
  • Cash report analysis
  • Cash flow optimization
  • Proficient in Sage
  • Counterfeit currency detection
  • Relationship development
  • MS Office

Work Experiences

  • Achieved zero discrepancies in 2018.
  • Communicated critical operational improvements to improve performance using financial data from reports.
  • Developed customer rapport, which resulted in program through client relations and workflow optimization.
  • Was in charge of automating office procedures like correspondence management, recordkeeping, and online communication.
  • By using the system program to create daily spreadsheets, I was able to streamline financial reporting.
  • Aided the day staff by performing daily computer backups, virus scans, and software updates.
  • Prepared detailed expense reports and capital expenditure requests.
  • Checked data and information for accuracy in entry, calculations, and billing codes.
  • Increased client loyalty and satisfaction with prompt, thorough, and timely resolutions.
  • Set up a QuickBooks accounting system to keep track of my finances.

Summaries

  • Professional accountant with 9 years of strategic planning, customer relationship management, and account reconciliation experience.
  • Successful at keeping accounts up to date and accurate in order to maintain compliant financial records.
  • Observational Night Auditor with process financial experience of 18 years.
  • Accounts Payable Clerk who has worked with initiative accounts for 14 years.
  • Have a proven track record of creating accurate spreadsheets and delivering well-organized reports with QuickBooks.
  • Deep knowledge of Adobe Creative Suite and metric financial recording.
  • Professional bookkeeper and accountant with a track record of delivering outstanding results in high-pressure situations.
  • Resourcefulness, accuracy, and extensive knowledge of budget management have all been demonstrated in the past.
  • Personable with a strong commitment to achieving objectives, modernizing systems, and carefully managing procedure documentation.
  • Desire to apply data analysis knowledge, cross-functional collaboration and process improvement abilities in a new Cash Counter position with a growing Miscellaneous company.

Accomplishments

  • Increased customer satisfaction by metric through more efficient checkout procedures that reduced long wait times during peak hours.
  • Trained 7 staff members in accurate and secure cash-handling procedures to improve front-end processing and error monitoring.
  • Reduced discrepancies in cash drawer audits by metric% through a more stringent transaction and reconciliation practice.
  • Developed intensive protocols for monitoring discrepancies that reduced cash-tracking errors by procedure during the 2017 audit cycle.
  • Identified and resolved recurring cash-handling issues, which improved cash intake recording accuracy by program and saved 13 hours weekly.
  • Processed an array of transactions, ensuring accuracy and efficiency with a high-volume daily average intake of $16, while maintaining security protocols.
  • Collaborated with 2 other team members to ensure daily cash deposits to the bank were made safely and timely, in line with security regulations.
  • Achieved Lean related to secure cash management, improving overall security standards within the department.
  • Designed and implemented a cash deposit tracking system, preventing deposit discrepancies and ensuring accurate monthly financial reports.
  • Championed risk-reducing initiatives in cash-handling processes by adhering strictly to method standards within all cash transactions.

Affiliations

  • Association of Information Technology Professionals
  • Certified Financial Services Auditor (CFSA)
  • Retail Loss Prevention Association (RLPA)
  • Cash Handling and Processing Certificate (Completed 2019) – Via Brightline
  • Retail Banking Academy Affiliation (Completed 2015)
  • National Association of Certified Valuators and Analysts (NACVA)
  • Council of Supply Chain Management Professionals (CSCMP)
  • Institute of Financial Operations (IFO)
  • Freemason
  • National Retail Federation (NRF) - Member since 2021

Certifications

  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Advanced Counterfeit Detection Techniques - Lakeside Partners
  • Certified Public Accountant (CPA)
  • Cash Management Training Program - category
  • Retail Cashier Certification - Ironclad Systems
  • Bank Teller Certificate, American Bankers Association (ABA)
  • Certified in Payment Processing (CPP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Financial Services Security Professional (CFSSP)

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