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Skills

  • Advanced traffic forecasting
  • Emergency traffic response planning
  • Budgets
  • MS Office
  • City planning advisory
  • Customer service
  • Road safety enhancement
  • Organization
  • Cross-functional team leadership
  • Government liaison and policy collaboration

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Saved $2 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coordinated with local law enforcement.
  • Advised city planners on pedestrian and cyclist safety strategies.
  • Researched traffic issues and delays, taking notes on timing, vehicle volume, and vehicle speed.
  • Collaborated with engineers to conduct traffic studies, ensuring the safe and effective placement of new traffic signals, and decreased accident rates by 57%.
  • Coordinated traffic detour routes for large public events, ensuring minimal delays for 10 daily commuters and reducing man-hours spent on crisis management by 85%.
  • Collaborated with procedure customers to determine their needs and deliver metric service.
  • Analyzed toll booth data to adjust pricing strategies for high-volume periods, leading to a revenue increase of $13 in 2019.
  • Created comprehensive reports on road traffic data, providing actionable insights that contributed to a 25% reduction in road accidents.

Summaries

  • Consulted with city governments on lane configurations.
  • Comprehensive knowledge of traffic anomaly detection systems.
  • Achieved a 2% enhancement in traffic flow city-wide.
  • Cut congestion by 19%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Providing metric experience and faculty for complex analysis and troubleshooting for 9 years.
  • Costs were consistently reduced while profits were increased.
  • Cut response times to traffic incidents.
  • Achieved a 66% reduction in accidents in 2018.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.

Accomplishments

  • Trained junior staff on using Jira effectively, boosting the overall team's anomaly reporting accuracy by 59%.
  • Partnered with the engineering team to implement road infrastructure changes, reducing traffic delays by 48% during peak hours.
  • Managed traffic route adjustments during an event with over 14 attendees, minimizing disruptions for local residents and businesses.
  • Developed and maintained databases of historical traffic trends, improving future traffic route planning by providing key trends and insights.
  • Partnered with the IT team to deploy software enhancements, reducing data synchronization issues in the traffic management system by 53%.
  • Led the implementation of an AI-driven traffic management platform, improving traffic flow efficiency by 29% within Seattle.
  • Minimized repair-related traffic congestion around construction zones by coordinating with multiple agencies, achieving a 23% reduction in affected areas.
  • Developed a dashboard to visualize real-time traffic data, expediting decision-making by 3 hours for emergency traffic control teams.
  • Improved data processing speed by 64% by optimizing traffic pattern recognition algorithms using Jira.
  • Collaborated with team of 17 in the development of metric.

Affiliations

  • American Medical Informatics Association
  • International Association of Traffic and Safety Sciences (IATSS)
  • Federal Highway Administration (FHWA) Membership Program
  • American Planning Association (APA)
  • Association for Computing Machinery
  • Greenroads Foundation - Sustainable Transportation Practitioners
  • American Traffic Safety Services Association (ATSSA)
  • Geospatial Information & Technology Association (GITA)
  • Project Management Institute (PMI)
  • Association of Information Technology Professionals

Certifications

  • Professional Traffic Operations Engineer (PTOE) Certification
  • Project Management Professional (PMP)
  • CompTIA Network+
  • Certification in Traffic Studies and Analysis, Meridian, 2017
  • CompTIA Security+
  • Certified Professional in Traffic Operations (CPTO) by the Transportation Professional Certification Board
  • Certified Public Accountant
  • First Aid/CPR Certified
  • Advanced Traffic Signal Systems Certification by process
  • Road Safety Audit Training and Certification, 2023

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