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Skills

  • Supervision
  • Vendor negotiation
  • Scheduling
  • First Aid/CPR
  • Networking
  • Customer Relationship Management (CRM)
  • Eco-friendly event planning
  • Contractor relationship management
  • Process improvement
  • Event sales

Work Experiences

  • Conducted pre-event training.
  • Collaborated with operations on post-event analysis, resulting in 56% improvement in event ROI for 2024.
  • Created dynamic floor plans.
  • Achieved exhibitor satisfaction scores of 37% by implementing dedicated customer support and pre-event training.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Achieved growth within 17 years.
  • Applied stringent evaluation criteria.
  • Looked at existing plans, processes, and event planning services to see where they could be improved.
  • Conducted personalized outreach to potential partners.

Summaries

  • Within Miscellaneous, senior Trade Show Event Manager and outstanding performer in strategic planning and budget management.
  • Consistently achieved event goals within budget.
  • Conducted analytical post-event reviews.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved broad coverage and exposure.
  • Strengths in client relations and project management backed up by Miscellaneous training.
  • Trade Show Event Manager is a multi-talented Trade Show Event Manager who is consistently rewarded for planning and operational improvements.
  • Committed to sustainable event management practices.
  • Acquired sponsorships effectively.

Accomplishments

  • Led a cross-functional team of 11 to execute a $10 trade show event, delivering a seamless experience for over 4 attendees and achieving 65% ROI.
  • Collaborated with engineering to implement an attendee feedback loop, leading to a 23% improvement in overall satisfaction scores post-event.
  • Directed full-scale logistics for a multi-city trade show tour, successfully decreasing excess shipping costs by 43%.
  • Expanded the exhibitor portfolio by 10%, attracting a more diverse range of companies and increasing event revenue by 5.
  • Negotiated venue contracts and secured 25% discounts, saving $6 in venue expenditures.
  • Executed Outstanding Service Award-winning virtual exposition in 2023, driving 29% higher engagement than traditional in-person events.
  • Collaborated with team of 3 in the development of initiative.
  • Implemented new vendor management process, streamlining communications and reducing procurement discrepancies by 75%.
  • Managed end-to-end logistics for a 5-booth exhibit space, ensuring flawless event execution and reducing operational costs by 58%.
  • Established a VIP lounge experience, resulting in 63% higher client retention and 12 new sign-ups for future events.

Affiliations

  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • Freemason
  • Toastmasters
  • Hospitality Sales and Marketing Association International (HSMAI)
  • Certified Business Relationship Manager Professional (CBRM) 2018
  • Event Marketing Association (EMA)
  • National Association for Catering and Events (NACE)
  • Association of Information Technology Professionals
  • Jaycees

Certifications

  • Certified Hospitality Sales Professional (CHSP) - 2017
  • Cisco Certified Network Associate (CCNA)
  • Exhibition Management Degree (EMD) - Harbor & Co., 2016
  • Certified in Hospitality Digital Marketing (CHDM) - 2017
  • SHRM Certified Professional (SHRM-CP)
  • Certified in Meeting Management (CMM) - 2024
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Meeting Professional (CMP) - 2015
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect

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