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Skills

  • Bookkeeping
  • Understanding of business functions
  • Spreadsheet development
  • 13 WPM typing speed
  • Business writing
  • Financial aid document posting
  • Data organization
  • Calendaring
  • Business continuity planning
  • Meticulous attention to detail

Work Experiences

  • Kept an up-to-date organizational chart for the department.
  • Greeted visitors as they arrived, determined the nature and purpose of their visit, and directed them to the appropriate locations.
  • Oversaw a complex annual meeting with 16 presenters, 8 international attendees, and a $12 budget that included livestream production, remote location arrangements, and senior executive accommodations.
  • Assist Store and Spare Parts Management in operating in the most cost-effective manner possible in order to avoid unplanned downtime and last-minute orders.
  • All media and public relations inquiries were handled by me.
  • Put together informational packets, reports, and publications and mailed them out.
  • Greeted incoming customers with a professional demeanor and offered helpful, friendly advice.
  • Recommendation
  • Won
  • Advised

Summaries

  • Expert and knowledgeable in security, service, and clerical requirements.
  • In search of a new professional challenge in a fast-paced setting.
  • Offering 14 years of experience in customer relations management.
  • Exceptional at keeping files organized and composing professional correspondence.
  • For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Dedicated clerical team member seeking additional work experience in the Miscellaneous.
  • Customer service skills that are second to none.
  • Exceptional at forming strong working relationships with coworkers and assisting with a variety of administrative tasks and responsibilities, such as project management and data analysis.
  • Executive Assistant with a passion for developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and help the company meet its goals.

Accomplishments

  • Medical Records: Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
  • Advised
  • Documented and resolved initiative which led to process.
  • Planning: Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees. Ensured staff was equipped with all necessary supplies and collateral for long distance travel.
  • Ensured
  • Streamlined
  • Multitasking: Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Reviewed
  • Implemented
  • Increased

Affiliations

  • Fellow, Chartered Institute for IT (BCS)
  • Elected Chairperson, National CIO Leadership Association 2024
  • Member, Software Engineering Institute (SEI) Leadership Council
  • International Association of Administrative Professionals
  • Partner, Global Cyber Alliance (GCA)
  • Participant, Cloud Security Alliance (CSA)
  • Association for Supply Chain Management (APICS)
  • Distinguished Fellow, Technology Leadership Forum
  • Executive Member, Association of Technology and Management Executives
  • Jaycees

Certifications

  • Apple Certified Associate (ACA)
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Certified Enterprise Architect (CEA) - Ironclad Systems
  • TOGAF 9 Certification - Northwind
  • Certified ScrumMaster (CSM) - Cedar Works
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • Certified in Risk and Information Systems Control (CRISC) - Cedar Works

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