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Skills

  • Project organization
  • IT budget forecasting and management
  • Process improvement
  • Organization
  • High-performance team building
  • Team management
  • Budget administration
  • Automated testing and QA frameworks
  • Data privacy and compliance (metric)
  • Full-stack development lifecycle management

Work Experiences

  • Was in charge of planning and implementing improvements to performance reporting, strategic planning, and process improvement.
  • Achieved a 22% reduction in server latency.
  • Achieved a 55% decrease in deployment issues.
  • Applied improvements to Jira.
  • In charge of project coordination, which included defining scope, managing milestones, and maintaining positive relationships with all stakeholders in vendor management.
  • Achieved a 38% uptime rate for critical applications in 2019.
  • Coordinated with customer success for system updates.
  • Assisted in the implementation of warehouse management system software applications that allowed for task management to be centralized.
  • Found computer hardware and network system problems and used troubleshooting techniques to fix them.
  • Completed upgrade 34% ahead of schedule.

Summaries

  • Achieved operational cost savings of $18 annually.
  • Achieved 15% cost reductions in infrastructure management.
  • Intelligent Information Technology Manager with 15 years of IT management experience, including infrastructure, application support, and security services oversight.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Boosted user adoption rates by 34%.
  • Problem-solving, request for proposal development, technology needs assessments, and staff training are all skills she possesses.
  • Costs were consistently reduced while profits were increased.
  • Aligned goals with business strategy.
  • By developing, delivering, and supporting strategic plans, I'm used to driving efficiency and effectiveness.
  • Advanced experience in directing software rollouts, completing projects 59% ahead of schedule and under budget. Specializes in multi-cloud implementations.

Accomplishments

  • Collaborated with team of 7 in the development of system.
  • Managed the full-stack development lifecycle for 6 products, leading to a 18% reduction in deployment failures.
  • Led the successful delivery of framework involving Power BI, delivering results 49% ahead of schedule and under budget by $4.
  • Created and implemented a backup and recovery strategy that reduced data restoration times from two years to two years, ensuring minimal disruption during outages.
  • Designed and implemented an internal DevOps culture, reducing release-to-production lead time by two years and increasing overall team productivity by 66%.
  • Collaborated closely with product management to ensure new feature developments aligned with business objectives, increasing customer retention by 47%.
  • Engineered a data redundancy solution that decreased downtime occurrences by 36%, supporting business continuity for 6 critical applications.
  • Directed a large-scale cloud migration project that resulted in a 64% improvement in system scalability and reduced operational expenses by $4.
  • Designed cloud strategies that included auto-scaling architectures, resulting in a more flexible and cost-efficient infrastructure in high-demand situations.
  • Established cross-functional communication protocols between development, operations, and business units to streamline update releases and reduce bottlenecks.

Affiliations

  • Toastmasters
  • Society for Information Management (SIM)
  • American Medical Informatics Association
  • Rotary International
  • Certified DevOps Leader (DOL) from DevOps Institute
  • SOA Consortium (Service-Oriented Architecture)
  • National Association of Software and Service Companies (NASSCOM)
  • Association of Information Technology Professionals
  • Project Management Institute
  • DevOps Institute Certification Community

Certifications

  • Cisco Certified DevNet Professional
  • Certified Information Security Manager (CISM)
  • Google Cloud Professional Developer Certification
  • Google Cloud Professional Cloud Architect
  • Microsoft Certified: DevOps Engineer Expert
  • Certified Information Technology Manager (CITM)
  • Red Hat Certified Architect (RHCA)
  • Certified Public Accountant (CPA)
  • ITIL 4 Foundation Certification
  • CompTIA Advanced Security Practitioner (CASP+)

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