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Skills

  • Customs clearance compliance
  • Client relationship management
  • Crisis Management & Problem Solving
  • Paperless Documentation Processes
  • Digital Transformation Projects
  • Shipment consolidation strategies
  • Supply chain forecasting
  • Multicultural team collaboration
  • Freight rate negotiation
  • International shipping documentation

Work Experiences

  • Collaborated with top-tier shipping lines and airlines.
  • Developed contingency plans for high-risk, weather-sensitive air and sea freight, preventing losses exceeding $5 in Portland.
  • Conducted risk assessments for high-value and sensitive air cargo, resulting in a 77% reduction in insurance claims over 5 years.
  • Achieved President's Club for superior performance.
  • Compiled executive summaries on import trends.
  • Authored 6 company-wide best practice guides for handling dangerous goods in sea and air import operations, ensuring compliance and safety.
  • I'm in charge of ensuring customer satisfaction in terms of timely customs clearance and safe deliveries.
  • Collaborated with procurement and production teams.
  • Addressed weather-sensitive logistics.
  • Coordinate sea/air shipment, customs clearance, and local delivery with vendors.

Summaries

  • Achieved cost reductions of 53% over 5 years.
  • Delivered 35% reductions in transit times.
  • Delivered 82% reduction in stockouts.
  • Achieved 16% improvement in on-time delivery performance.
  • Adept at vendor performance evaluation.
  • Delivered efficient solutions.
  • Achieved a 18% cost reduction over the past 13 years.
  • Developed cost-saving strategies in sea and air import operations.
  • Cross-functional team leader with experience handling sea and air imports for global clients. Achieved 29% on-time delivery rate improvement and reduced shipment processing times by 64% through effective use of new technologies.
  • Achieved 26% reduction in transit times.

Accomplishments

  • Deployed automation solutions for customs documentation and freight tracking processes, enabling the reduction of manual errors by 29% and improving overall process accuracy.
  • Developed and maintained strong relationships with freight carriers and key stakeholders, successfully negotiating lower transportation costs and improved service reliability in Boston.
  • Collaborated with multicultural teams to ensure seamless handling of cross-border shipments, successfully reducing error rates in customs and duty declarations by 76%.
  • Optimized end-to-end import operations by introducing performance-based metrics and reporting, achieving a 77% year-over-year improvement in on-time shipment deliveries.
  • Reduced overall shipping costs by securing exclusive discounts from major shipping lines and airlines, leading to a cost reduction of 71% for all sea and air imports in 2016.
  • Developed and executed comprehensive contingency plans for air and sea imports, mitigating the impact of weather disruptions and saving 9 in potential losses annually in Phoenix.
  • Led the team in achieving a 39% increase in successful on-time deliveries through rigorous performance analysis and the introduction of best practices in logistics operations.
  • Spearheaded a cross-regional project that expanded air and sea freight services into 13 new markets, resulting in a 38% increase in company revenue from international shipments.
  • Developed and enforced strict compliance protocols for all sea and air imports, reducing regulatory risks and ensuring all shipments met international trade standards.
  • Conducted quarterly import performance analysis, identifying key areas of improvement, and subsequently driving a 16% increase in freight handling efficiency within two years.

Affiliations

  • Affiliate, International Logistics and Fulfillment Association (ILFA)
  • Member, Association of Supply Chain Management (ASCM)
  • Participant, Sea Freight Leadership Program (2021)
  • Certified Member, Customs-Trade Partnership Against Terrorism (C-TPAT)
  • Member, International Trade Compliance Professionals Association (ITCPA)
  • Affiliate, Council of Supply Chain Management Professionals (CSCMP)
  • Member, Women in Maritime International Network
  • Accredited Member, International Federation of Freight Forwarders Associations (FIATA)
  • Certified Member, Institute of Supply Management (ISM)
  • Participant, Global Risk Management in Logistics Symposium (Boston)

Certifications

  • Project Management Professional (PMP) Certification
  • Customs-Trade Partnership Against Terrorism (C-TPAT) Certified Specialist
  • Certified International Trade Professional (CITP)
  • Certified Supply Chain Professional (CSCP)
  • Advanced Customs Brokerage Certification from initiative
  • Logistics Analytics & Optimization Certificate from metric
  • Blockchain in Supply Chain Management Certificate from Cedar Works
  • Lean Six Sigma Green Belt Certification for Logistics Optimization
  • ISO 9001:2015 Internal Auditor Certification for Transportation & Warehousing
  • Certified Customs & Trade Compliance Officer (CCTCO) from Ironclad Systems

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