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Skills

  • Container Space Utilization
  • On-time delivery improvement
  • Cross-border Logistics
  • Budget Management & Cost Optimization
  • Global Logistics Network Expansion
  • Freight Management System Implementation
  • Process improvement initiatives
  • Inventory Alignment with Import Schedules
  • Global Supply Chain Coordination
  • Multicultural team collaboration

Work Experiences

  • Digitized the sea and air import documentation workflow.
  • Avoided penalties of $4 in Boston.
  • Achieved results over a span of 5 months.
  • I'm in charge of ensuring customer satisfaction in terms of timely customs clearance and safe deliveries.
  • Achieved President's Club for superior performance.
  • Conducted after-action reviews for key sea-air import incidents.
  • Schedule, customs formalities, and requests for sea and air shipments in accordance with SOP, customer requirements, carriers, and local authorities.
  • Collaborated with top-tier shipping lines and airlines, securing preferential rates that reduced annual shipping costs by 50%.
  • Assessed risks for sensitive air cargo.
  • Collaborated closely with key stakeholders to create quarterly performance reports on import activities, driving continuous improvement initiatives for the team.

Summaries

  • Dynamic logistics professional with expertise in sea and air import operations, having saved $14 annually through cost-saving shipment consolidation strategies. Thrives in fast-paced environments and excels at driving operational efficiency.
  • Achieved 19% improvement in vendor performance.
  • Detail-oriented logistics professional with over 10 years of experience.
  • Delivered efficient solutions.
  • Drove 25% efficiency increases.
  • Delivered efficient sea and air import operations.
  • Boosted supply chain reliability.
  • Avoided penalties worth $18.
  • Authored best practice guides for handling dangerous cargo.
  • Directed multimodal operations.

Accomplishments

  • Supervised a diverse team responsible for managing imports across multiple global regions, resulting in a 33% improvement in documentation accuracy and process efficiency.
  • Efficiently analyzed and reduced shipping route bottlenecks, decreasing overall lead times by 57% and improving the on-time delivery rate by 40%.
  • Led the rollout of a new digital freight tracking system, which decreased lost shipment incidences by 80% and improved visibility across the supply chain.
  • Optimized end-to-end import operations by introducing performance-based metrics and reporting, achieving a 77% year-over-year improvement in on-time shipment deliveries.
  • Reduced lead times for air and sea imports by negotiating better priority handling slots with key freight carriers, achieving a 76% boost in timely deliveries by 2024.
  • Significantly improved customer satisfaction through proactive issue resolution, achieving a 39% boost in client retention for the sea and air import department.
  • Conducted quarterly import performance analysis, identifying key areas of improvement, and subsequently driving a 16% increase in freight handling efficiency within two years.
  • Increased operational efficiency by defining new logistics procedures, cutting freight costs by 16% and reducing transit times by 3 days in key trade lanes.
  • Successfully managed high-priority shipment logistics for urgent air imports, resulting in a 53% decrease in delivery delays for critical goods.
  • Spearheaded a cross-regional project that expanded air and sea freight services into 13 new markets, resulting in a 38% increase in company revenue from international shipments.

Affiliations

  • Member, International Air Transport Association (IATA)
  • Participant, Global Trade and Customs Compliance Certification (2017)
  • Certified Member, Customs-Trade Partnership Against Terrorism (C-TPAT)
  • Active Member, International Warehouse Logistics Association (IWLA)
  • Certificate of Achievement, Principles of International Transport & Freight (2023)
  • Member, Port Management Association of the Southeast
  • Member, International Cargo Handling & Coordination Association (ICHCA)
  • Participant, Global Risk Management in Logistics Symposium (Boston)
  • Member, Women in Maritime International Network
  • Certified, Dangerous Goods Transport by Air (IATA)

Certifications

  • Advanced Customs Brokerage Certification from initiative
  • Certified Global Logistics Manager (CGLM)
  • Advanced Diploma in Strategic Freight Forwarding from standard
  • Project Management Professional (PMP) Certification
  • Certified Air Freight Specialist (CAS) from Summit Group
  • Warehouse Management System (WMS) Certification from system
  • Certified Quality Auditor (CQA) for Logistics Processes Auditing
  • Lean Six Sigma Green Belt Certification for Logistics Optimization
  • Certified Ocean Freight Specialist from Cedar Works
  • Certificate in Strategic Procurement from Northwind

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