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Skills

  • Process improvement
  • Decision-making under pressure
  • Business operations
  • Supervision
  • Project organization
  • Accurate payment posting
  • Capacity planning and utilization optimization
  • Logistics Network Optimization
  • Closing processes
  • Freight procurement strategy

Work Experiences

  • Oversaw the delivery of procedure project by metric team, which resulted in procedure.
  • Achieved a 36% improvement in on-time delivery performance.
  • Built strong partnerships with carriers.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Transported Jira to one year customer locations.
  • Achieved 61% team improvement in overall KPI performance.
  • Built and maintained strong partnerships with carriers, driving 18% year-over-year growth in shipping volume.
  • Analyzed transportation pricing models.
  • Achieved cost reductions in the West Coast.
  • Achieved a 45% improvement.

Summaries

  • Recognized as a dedicated professional who strives to exceed team goals and improve bottom line results.
  • Carrier Account Manager with strong relationship-building skills.
  • Clear understanding of cross-functional collaboration and performance reporting as well as risk assessment training.
  • Achieved a 52% improvement in on-time delivery performance.
  • Achieved a 28% reduction in transit times.
  • Accounts Receivable Specialist with 14 years of experience in the accounts receivable function.
  • Collaborated with freight providers.
  • Built long-term, value-driven relationships with key carriers.
  • Achieved Employee of the Year recognition for delivering the highest carrier satisfaction scores and maintaining strong, long-term partnerships with key providers.
  • Competent Accounts Receivable Specialist with 17 years of experience in high-volume environments performing all accounts receivable functions.

Accomplishments

  • Developed a freight procurement strategy that resulted in a 15% lower transportation cost while maintaining a 25% on-time delivery rate.
  • Provided strategic insights to senior leadership regarding carrier performance metrics, resulting in a $6 reduction in overall logistics spending.
  • Collaborated with team of 15 in the development of procedure.
  • Guided a collaborative carrier selection process across multiple departments, achieving a 41% increase in supply chain efficiency.
  • Collaborated with cross-functional teams to optimize carrier selection, reducing transit times by 10 days while cutting freight expenses by 33%.
  • Analyzed carrier market trends and transportation tariffs, leading to a cost saving of $16 while maintaining service quality.
  • Managed carrier compliance with state and federal regulations, ensuring 41% adherence and avoiding costly fines or delays.
  • Established multi-tier escalation processes for critical carriers, improving urgent shipment resolution time by 22% across the Midwest.
  • Conducted in-depth contract evaluations with key carriers, cutting logistics costs by $17 and increasing delivery performance by 78%.
  • Led data-driven carrier compliance initiatives, ensuring 75% adherence to delivery timelines and reducing penalties by $3.

Affiliations

  • Logistics Officers Association (LOA)
  • Transportation & Logistics Council (TLC)
  • Better Logistics Association (BLA)
  • International Association of Maritime Economists (IAME)
  • Association for Computing Machinery
  • Global Cold Chain Alliance (GCCA)
  • Professional Logistics Network (PLN) Member
  • Global Alliance for Trade Facilitation (GATF)
  • American Medical Informatics Association
  • International Federation of Freight Forwarders Associations (FIATA)

Certifications

  • Advanced Certificate in Freight Forwarding - International Federation of Freight Forwarders Associations (FIATA)
  • Certificate in Supply Chain Analytics - Beacon Labs
  • Certified Third-Party Logistics Manager (CTPLM) - Transportation Intermediaries Association (TIA)
  • Certified On-Time Delivery Specialist (COTDS) - National Shippers Strategic Transportation Council (NASSTRAC)
  • Certified Sales Leadership Professional (CSLP) - Sales & Marketing Institute International (SMI)
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • Freight Operations Certificate - Logistics and Freight Industry Training Academy
  • Certified Transportation Broker (CTB) – Transportation Intermediaries Association (TIA)
  • SHRM Certified Professional (SHRM-CP)

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